Remote Product Owner, Industrial ERP & Field Service

RUX Software, LLC

Canada

Remote

CAD 110,000 - 140,000

Full time

7 days ago

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Job summary

RUX Software, LLC is seeking a Product Leader to own a B2B software domain on the Microsoft Dynamics 365 Business Central stack. You will guide discovery, shape backlog priorities, and align Engineering, Support, Sales, and Implementation to deliver high-value ERP and field-service solutions.

You will drive backlog health, define sprint-ready work, and validate customer learnings to improve priorities, outcomes, and release quality.

Qualifications

Demonstrated experience owning a B2B software product area and translating strategy into priorities and outcomes.
Strong capability in customer discovery, competitive analysis, requirements definition, backlog management, facilitation, stakeholder communication, issue triage, UAT, and data-informed decisions.
Experience with SaaS, ERP, Microsoft Dynamics 365 Business Central, and rental/service/workflow domains is strongly preferred.

Responsibilities

Build and maintain a product-domain perspective using customer feedback, support patterns, market signals, competitive research, platform changes, and performance data.
Propose bets, positioning changes, and roadmap sequencing with a clear connection to customer and business outcomes.
Own and prioritize backlog by customer value, strategic fit, revenue impact, risk, and time to value.
Translate priorities into sprint-ready work with problem statements, scope, user stories, acceptance criteria, dependencies, and sequencing.
Lead backlog refinement and provide timely product decisions before and during development.
Plan and conduct discovery with relevant users, document findings, test assumptions, and incorporate learnings into requirements.
Partner with Engineering to evaluate solution options and make tradeoff decisions across value, effort, risk, and time to value.
Align Support/Sales/Implementation/Product/Engineering on priorities, timing, and release messaging.
Lead triage for priority issues, with decision updates and prevention follow-up.
Support UAT, regression validation, and release-impact reviews for reliable behavior across platform releases.
Monitor platform releases for compatibility risks and opportunities, approving work against acceptance criteria.
Review customer-facing documentation and enablement materials for accuracy and readiness.
Monitor adoption and service KPIs to adjust roadmap and backlog decisions.