Remote Payment Records Specialist

HRS Talent Solutions; Nanaimo; Remote; CAD 65,000 - 68,000; Full time

Job summary

HRS Talent Solutions is seeking a Payment Records Office Administration Clerk for a remote, full-time role. You will locate the related customer account, verify receiving details, and file the receipt or confirmation in the correct record.

This position does not involve processing payments or deciding if a charge is valid. When discrepancies are found, note the difference and escalate to the billing team while keeping clear tracking of status and responsible handlers.

Responsibilities

• Locate related customer account, verify details, and file the receipt or confirmation in its assigned place.
• Do not process payments or decide whether a charge is valid; escalate discrepancies to the billing team for review.
• Keep a record of receipt status, reference numbers, and who handles unresolved differences.

Job description

HRS Talent Solutions is seeking a Payment Records Office Administration Clerk for a remote, full-time role. You will locate the related customer account, verify receiving details, and file the receipt or confirmation in the correct record.

This position does not involve processing payments or deciding if a charge is valid. When discrepancies are found, note the difference and escalate to the billing team while keeping clear tracking of status and responsible handlers.