Remote Contact Records Specialist

Hrstalentsolutions; Hamilton; Remote; CAD 57,000 - 60,000; Full time

Job summary

Hrstalentsolutions is seeking a Remote Contact Record Update Assistant. This full-time role focuses on updating customer records with new contact details while ensuring accuracy and adherence to established procedures.

Responsibilities include locating records, validating updates against existing data, and documenting any ambiguities for review. Training will cover the employer’s records system and change procedures. Remote work requires a suitable setup and dependable internet access.

Qualifications

• Attention to detail and accuracy.
• Experience entering updates in online records.
• Ability to follow established procedures.
• Clear communication when information is missing or unclear.

Responsibilities

• Find a customer record using identifiers provided in a request.
• Compare new contact details with existing entry.
• Enter approved changes in assigned fields.
• Check the saved record for spelling, numbers, and omissions.
• Note incomplete or conflicting requests and escalate per procedure.
• Provide status updates when changes are made.

Job description

Hrstalentsolutions is seeking a Remote Contact Record Update Assistant. This full-time role focuses on updating customer records with new contact details while ensuring accuracy and adherence to established procedures.

Responsibilities include locating records, validating updates against existing data, and documenting any ambiguities for review. Training will cover the employer’s records system and change procedures. Remote work requires a suitable setup and dependable internet access.