Remote Order Address Update Specialist

HRS Talent Solutions; Brantford; Remote; CAD 42,000 - 44,000; Full time

Job summary

HRS Talent Solutions is seeking an Order Address Update Assistant for a remote role. You will handle customer requests to correct addresses by locating orders, verifying details, and updating or routing those requests according to policy. Experience with order systems and careful documentation is essential.

This flexible position supports either part-time or full-time hours, focusing on accurate communication and timely updates to customers and fulfillment teams.

Qualifications

• Experience using order systems to locate records and verify details.
• Ability to identify missing information and request it per policy.
• Strong written and verbal communication for customer interactions.
• Comfort working remotely and handling sensitive data securely.

Responsibilities

• Identify the order and customer from the provided reference.
• Read the requested change and verify current status before acting.
• Update the order or refer to the shipping team per employer rules.
• Record what was requested, what was confirmed, and what remains open.
• Avoid changing unrelated billing or account details.

Skills

Attention to detail

Order management

Remote work

Tools

Order system

Job description

HRS Talent Solutions is seeking an Order Address Update Assistant for a remote role. You will handle customer requests to correct addresses by locating orders, verifying details, and updating or routing those requests according to policy. Experience with order systems and careful documentation is essential.

This flexible position supports either part-time or full-time hours, focusing on accurate communication and timely updates to customers and fulfillment teams.