Remote Overnight Travel Concierge (GDS Expert)

International SOS; Canada; Remote; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

RRSP matching

4x10 shifts

Vacation

Paid training

Work-Life Balance

Job summary

International SOS is seeking a Remote Overnight Travel & Lifestyles Concierge based in Ontario. This permanent full-time role offers 100% work-from-home with overnight shifts and a starting rate of $20.00/hour plus shift differential and incentives.

You will leverage your travel knowledge and GDS experience to arrange domestic and international trips, coordinate complex itineraries, and deliver personalized, high-quality service to premium customers while working remotely from Ontario.

Qualifications

• Minimum 2 years of professional travel industry experience.
• Hands-on GDS experience required; Sabre is strongly preferred.
• Experience in airline reservations, corporate travel support, or travel coordination.
• Strong customer service, communication, and problem-solving skills.
• Ability to manage complex travel requests independently in a remote role.

Responsibilities

• Book, modify, and manage domestic and international travel arrangements.
• Use Sabre and other GDS tools to research and coordinate travel solutions.
• Assist with flight changes, cancellations, disruptions, and complex itineraries.
• Respond to customer inquiries involving travel arrangements and loyalty programs.
• Enhance travel experiences with dining reservations, entertainment, and other services.
• Support customers via phone, email, and chat; document interactions accurately.

Skills

GDS experience

Sabre

Travel industry

Customer service

Tools

GDS tools

Sabre

Job description

International SOS is seeking a Remote Overnight Travel & Lifestyles Concierge based in Ontario. This permanent full-time role offers 100% work-from-home with overnight shifts and a starting rate of $20.00/hour plus shift differential and incentives.

You will leverage your travel knowledge and GDS experience to arrange domestic and international trips, coordinate complex itineraries, and deliver personalized, high-quality service to premium customers while working remotely from Ontario.