Remote Order Confirmation Specialist

Hrstalentsolutions; Victoria; Remote; CAD 59,000 - 62,000; Full time

Job summary

Hrstalentsolutions is seeking an Order Confirmation Assistant to join our remote team in Canada. You will verify customer orders, compare submitted items with records, and prepare approved confirmation messages.

This entry-level role emphasizes accuracy, clear communication, and proper documentation of each step. You will not set prices or promised delivery dates; you will route discrepancies to the right colleagues and maintain orderly customer history.

Qualifications

• Basic computer skills and comfort with online forms.
• Attention to detail when handling names, numbers and quantities.
• Prior order processing or customer service experience helpful but not required.

Responsibilities

• Verify customer orders by finding the order using reference number or customer details.
• Compare recorded items and quantities with the submission.
• Check available delivery or collection information and identify missing or conflicting details.
• Send approved confirmation wording through the assigned channel and record the communication in the customer history.
• Route requests for changes outside the routine process to the appropriate person.

Skills

Attention to detail

Basic computer skills

Customer service mindset

Job description

Hrstalentsolutions is seeking an Order Confirmation Assistant to join our remote team in Canada. You will verify customer orders, compare submitted items with records, and prepare approved confirmation messages.

This entry-level role emphasizes accuracy, clear communication, and proper documentation of each step. You will not set prices or promised delivery dates; you will route discrepancies to the right colleagues and maintain orderly customer history.