Remote Modern Workplace Specialist - Microsoft 365

MSP OPERATIONAL CORP; Calgary; Hybrid; CAD 120,000 - 135,000; Full time

Benefits offered by this job

Benefits package

Wellness days

Training opportunities

Dynamic work environment

Job summary

MSP Corp in Canada is seeking a Specialist (Modern Workplace) to translate client needs into Microsoft-based technology solutions within our Professional Services practice. The ideal candidate will work on SharePoint, Teams, Viva, and Microsoft 365 Copilot for distributed business users.

Responsibilities include gathering requirements, documenting use cases, designing wireframes and user stories, developing low-code solutions with Copilot Studio and Power Automate, and supporting adoption and

Qualifications

• Gather requirements with client stakeholders and document key use cases, processes, and goals
• Recommend technology solutions that solve business challenges (focusing on Microsoft technologies)
• Information Architecture, Content Mapping, Requirements Gathering
• Solution Design, Use Case Documentation, Wireframes, Process Diagrams
• Translate business requirements into functional specifications, wireframes, user stories, and diagrams
• Develop training and adoption and change management resources to support product delivery

Responsibilities

• Gather requirements with client stakeholders and document key use cases, processes, and goals
• Recommend technology solutions that solve business challenges (focusing on Microsoft technologies)
• Develop modern workplace solutions on collaboration platforms including SharePoint, Teams, Viva, Microsoft 365 Copilot
• Develop low-code agents using Copilot Studio and Power Automate
• Translate business requirements into functional specifications, wireframes, user stories, and diagrams
• Develop training and adoption and change management resources to support product delivery
• Build relationships with clients, internal resources, and third-party SMEs to optimize product delivery
• Demonstrate proofs of technology and the art-of-the possible to showcase technologies and use cases
• Advise solution architects, developers, quality assurance, and managers on solution requirements
• Context switch across multiple concurrent projects, delivering on priorities and deadlines efficiently
• Stay up to date on technology changes, Microsoft roadmap updates, and relevant technologies

Job description

MSP Corp in Canada is seeking a Specialist (Modern Workplace) to translate client needs into Microsoft-based technology solutions within our Professional Services practice. The ideal candidate will work on SharePoint, Teams, Viva, and Microsoft 365 Copilot for distributed business users.

Responsibilities include gathering requirements, documenting use cases, designing wireframes and user stories, developing low-code solutions with Copilot Studio and Power Automate, and supporting adoption and