Lead Modern Workplace Technology Consulting

BDO Canada; Vancouver; Hybrid; CAD 115,000 - 165,000; Full time

Job summary

BDO Canada, Vancouver, seeks a Manager, Modern Workplace Technology Consulting to join our Technology Consulting team. Role focuses on Microsoft 365 Copilot, SharePoint, Teams, Viva, and related collaboration solutions with a hybrid work arrangement.

This position can be based out of Toronto, Ottawa, Calgary, Vancouver or Halifax and is for an existing vacancy. You will lead client workshops, manage engagements, mentor teams and drive pre-sales activities.

Qualifications

• Excellent customer-facing, communication and presentation skills.
• Expert knowledge of the latest Modern Work tools in Microsoft 365, Copilot for M365, SharePoint, Teams, Viva.
• Adept at understanding and eliciting client business challenges and documenting high-level requirements.
• Ability to run workshops/requirements gathering sessions for modern workplace, content management and collaboration solutions.
• Experience leading or managing a team and coaching/mentoring team members.
• Experience leading pre-sales meetings and activities including demos, proposals and RFP responses.
• Experience with Change Management and adoption frameworks.
• Experience creating end user documentation and provide training on Microsoft services.
• Ability to do project management and business analysis.
• Understanding GenAI, Document Management, Employee Experience and Knowledge Management.

Responsibilities

• Participating in pre-sales activities including demos, presentations, drafting statements of work, pricing, proposals and RFP responses.
• Assisting in development & implementation of new service offering.
• Running client workshops and gathering/documenting requirements for modern workplace solutions.
• Project management of multiple engagements against budget, timeline and scope.
• Developing strategies and roadmaps for clients to begin their modern workplace journey.
• Lead and manage marketing and sales campaigns to generate leads.
• Act as a liaison with Partners including Microsoft and other ISVs.
• Evangelize Microsoft Copilot for M365, Microsoft 365 and Viva internally and with clients.
• Contribute to strategic direction of the Modern Workplace practice.
• Act as customer escalation contact and provide guidance on resolution.
• Build deeper relationships with clients and expand engagement footprint.
• Create end user documentation and provide training on Microsoft services.

Skills

Communication skills

MS 365 Copilot

Workshops & requirements

Project management

Pre-sales

Change management

Documentation & training

Team leadership

Tools

Microsoft 365

SharePoint

Teams

Viva

Copilot for M365

Job description

BDO Canada, Vancouver, seeks a Manager, Modern Workplace Technology Consulting to join our Technology Consulting team. Role focuses on Microsoft 365 Copilot, SharePoint, Teams, Viva, and related collaboration solutions with a hybrid work arrangement.

This position can be based out of Toronto, Ottawa, Calgary, Vancouver or Halifax and is for an existing vacancy. You will lead client workshops, manage engagements, mentor teams and drive pre-sales activities.