Senior Consultant, Modern Workplace Technology Consulting

BDO Canada; Toronto; Hybrid; CAD 84,000 - 128,000; Full time

Benefits offered by this job

Wellness reimbursement

Flexible personal time off

Job summary

BDO Canada is seeking a Senior Consultant, Modern Workplace to join our Technology Consulting team in the Greater Toronto Area. You will lead Microsoft 365 and Copilot engagements, designing AI‑driven productivity solutions and guiding adoption for clients.

Collaborating with stakeholders, you will run workshops, capture requirements, and work with architects and developers to deliver SharePoint, Teams and Power Platform solutions.

Qualifications

• Minimum 5 years of experience in Microsoft 365 consulting, implementation, or a related role.
• Excellent customer-facing, communication, and presentation skills.
• Ability to lead workshops/requirements gathering for modern workplace and collaboration solutions.
• Microsoft 365 knowledge including SharePoint, Teams, Power Platform, Viva, etc.
• Experience with Copilot and Copilot Studio is advantageous.

Responsibilities

• Lead Microsoft 365 and Copilot engagements by assessing client needs and designing AI‑driven productivity solutions.
• Deliver readiness assessments, governance, training, and adoption programs for Microsoft 365 apps.
• Interact with client stakeholders as a trusted advisor throughout projects.
• Capture requirements, elicit functional and non‑functional needs, and document outputs.
• Lead workshops to understand end‑user and business needs.
• Collaborate with developers, designers, and architects to align on business requirements.
• Respond to issues proactively and escalate when needed.
• Promote Microsoft 365 and Copilot internally and with clients, including demos and proposals.
• Contribute to the strategic direction of the Modern Workplace practice.

Skills

Microsoft 365

Copilot

Requirements gathering

Stakeholder management

Workshops

Communication skills

Pre-sales support

Education

University degree or college/CEGEP diploma

Tools

SharePoint

Teams

Power Platform

Viva

Copilot Studio

Job description

Job Overview

BDO Canada is seeking a replacement Senior Consultant, Modern Workplace to join our Technology Consulting team in the Greater Toronto Area. The role focuses on Microsoft 365, Copilot, Teams, SharePoint, and Power Platform solutions for clients.

Responsibilities

• Lead Microsoft 365 and Copilot engagements by assessing client needs, designing AI‑driven productivity solutions, and providing strategic guidance on M365 / Copilot adoption, implementation, and optimization.
• Deliver consulting services to clients, including Microsoft 365 / Copilot readiness assessments, governance frameworks, user enablement strategies, training, and adoption with Microsoft 365 applications.
• Interact with client stakeholders to become a trusted advisor throughout the project.
• Understand business strategy and objectives by studying the business function, gathering information, and evaluating output requirements and formats. Elicit and document functional and non‑functional requirements for services to meet business needs.
• Lead workshops to gain insights into end‑user and customer needs.
• Collaborate with application developers, designers, and architects to ensure a shared understanding of the business requirements.
• Respond proactively to business and project issues and elevate appropriately.
• Evangelize Microsoft 365, Copilot, and other Microsoft products internally and with clients.
• Participate in pre‑sales activities including creating and running demos, presentations, drafting statements of work, pricing, proposals and responding to requests for proposal.
• Contribute to the strategic direction of the Modern Workplace practice.

Success Criteria

• Demonstrate BDO’s core values through all aspects of the work: Integrity, Respect, and Collaboration.
• Understand client industry, challenges, and opportunities; be described by clients as positive, professional, and delivering high‑quality work.
• Identify, recommend, and focus on effective service delivery to clients.
• Participate in an inclusive and engaging work environment that develops, retains, and attracts talent.
• Engage in the adoption of digital tools and strategies to drive an innovative workplace.
• Grow expertise through learning and professional development.

Qualifications

• University degree or college/CEGEP diploma from a recognized post‑secondary institution.
• Minimum 5 years of experience in Microsoft 365 consulting, implementation, or a related role.
• Excellent customer‑facing, communication, and presentation skills.
• Ability to lead workshops/requirements gathering sessions for modern workplace, content management, document management, intranets, portals, and collaboration solutions.
• Excellent knowledge of Microsoft 365 (SharePoint, Teams, Power Platform, Viva, etc.).
• Microsoft certifications (e.g., MS‑900, AZ‑900, SC‑900) considered an asset.
• Experience with Microsoft 365 Copilot and Copilot Studio highly desirable.
• Experience with power‑user configurations of SharePoint sites and Microsoft Teams.
• Experience creating end‑user documentation and providing training.
• Ability to identify information assets, classification, and document retention policy/schedules.
• Understanding of generative AI, large language models, agentic AI, hyper‑automation, knowledge management, information management, records management, and employee experience.
• Strong ability to manage multiple priorities and work under pressure to meet deadlines.
• Asset: ability to do light project management or coordination.
• Asset: previous experience working with a consulting firm.
• Excellent multi‑tasking and time‑management skills.

Compensation

The expected range of compensation for this role is $84,000 - $128,000 annually.

Benefits

Competitive total cash compensation, flexible personal time off, comprehensive benefits from day one, and wellness reimbursement programs.

BDO is an equal‑opportunity employer dedicated to fostering a workplace defined by respect, fairness, and belonging for everyone. The application process is inclusive and accessible; accommodations can be requested.