Modern Workplace Specialist

MSP OPERATIONAL CORP; Calgary; Hybrid; CAD 120,000 - 135,000; Full time

Benefits offered by this job

Benefits package

Wellness days

Training opportunities

Dynamic work environment

Job summary

MSP Corp in Canada is seeking a Specialist (Modern Workplace) to translate client needs into Microsoft-based technology solutions within our Professional Services practice. The ideal candidate will work on SharePoint, Teams, Viva, and Microsoft 365 Copilot for distributed business users.

Responsibilities include gathering requirements, documenting use cases, designing wireframes and user stories, developing low-code solutions with Copilot Studio and Power Automate, and supporting adoption and

Qualifications

• Gather requirements with client stakeholders and document key use cases, processes, and goals
• Recommend technology solutions that solve business challenges (focusing on Microsoft technologies)
• Information Architecture, Content Mapping, Requirements Gathering
• Solution Design, Use Case Documentation, Wireframes, Process Diagrams
• Translate business requirements into functional specifications, wireframes, user stories, and diagrams
• Develop training and adoption and change management resources to support product delivery

Responsibilities

• Gather requirements with client stakeholders and document key use cases, processes, and goals
• Recommend technology solutions that solve business challenges (focusing on Microsoft technologies)
• Develop modern workplace solutions on collaboration platforms including SharePoint, Teams, Viva, Microsoft 365 Copilot
• Develop low-code agents using Copilot Studio and Power Automate
• Translate business requirements into functional specifications, wireframes, user stories, and diagrams
• Develop training and adoption and change management resources to support product delivery
• Build relationships with clients, internal resources, and third-party SMEs to optimize product delivery
• Demonstrate proofs of technology and the art-of-the possible to showcase technologies and use cases
• Advise solution architects, developers, quality assurance, and managers on solution requirements
• Context switch across multiple concurrent projects, delivering on priorities and deadlines efficiently
• Stay up to date on technology changes, Microsoft roadmap updates, and relevant technologies

Job description

Salary Range: $120,000.00 To $135,000.00 Annually

Ready to take your career to the next level? Invest in yourself!
MSP Corp is a dynamic and evolving organization. Our team is energetic, multidisciplinary, and high-performing. We thrive on the diversity of our team members and believe that any candidate could be the talent we are looking for to take us to the next level. As we continue to grow, we are seeking a Specialist (Modern Workplace)to join us in creating innovative technology solutions that will shape the future of modern work for our clients.

About the Role

As a Specialist (Modern Workplace), you will join the Modern Workplace team where you will be responsible for translating client needs into Microsoft-based technology solutions within our Professional Services practice. The ideal candidate will have a proven track record of working in complex environments with distributed business users and IT resources. A background in technical business analysis or adoption and change management is preferred.

• Location:Canada
• Schedule: Monday to Friday, 40 hours per week, 8:30 a.m. – 5:00 p.m.
• Work Mode: Remote or Hybrid

What You Will Do

• Gather requirements with client stakeholders and document key use cases, processes, and goals
• Recommend technology solutions that solve business challenges (focusing on Microsoft technologies)
• Develop modern workplace solutions on collaboration platforms including SharePoint, Teams, Viva, Microsoft 365 Copilot
• Develop low-code agents using Copilot Studio and Power Automate
• Translate business requirements into functional specifications, wireframes, user stories, and diagrams
• Develop training and adoption and change management resources to support product delivery
• Build relationships with clients, internal resources, and third-party SMEs to optimize product delivery
• Demonstrate proofs of technology and the art-of-the possible to showcase technologies and use cases
• Advise solution architects, developers, quality assurance, and managers on solution requirements
• Context switch across multiple concurrent projects, delivering on priorities and deadlines efficiently
• Stay up to date on technology changes, Microsoft roadmap updates, and relevant technologies

What We Are Looking For

• Enterprise Content Management and/or Intranets
• Governance, Roadmaps, and Adoption and Change Management
• Information Architecture, Content Mapping, Requirements Gathering
• Solution Design, Use Case Documentation, Wireframes, Process Diagrams

Why MSP Corp

• Benefits package.
• Dynamic work environment.
• Wellness days.
• Opportunities for growth and training.

Diversity, Equity, Inclusion, and Accessibility Statement

At MSP Corp, we believe that diversity, equity, inclusion and accessibility are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.