Remote Customer Support Coach - Hospitality Tech
Triwill Group
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Job summary
Triwill Group is seeking a Customer Support Coach based in Canada. Join a fully remote, globally distributed team serving hospitality professionals worldwide.
You will help hotel partners get value from a comprehensive hospitality technology platform, provide thoughtful support across phone, email, chat, and other channels, and troubleshoot issues to strengthen long-term product adoption. You will also contribute customer insights to shape product improvements and help keep training materials
Job description
Triwill Group is seeking a Customer Support Coach based in Canada. Join a fully remote, globally distributed team serving hospitality professionals worldwide.
You will help hotel partners get value from a comprehensive hospitality technology platform, provide thoughtful support across phone, email, chat, and other channels, and troubleshoot issues to strengthen long-term product adoption. You will also contribute customer insights to shape product improvements and help keep training materials
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