Remote Customer Service Agent

AO Globe Life - Nzube Justin Ejifugha; Calgary; Remote; CAD 40,000 - 60,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Remote Customer Service Agent, der leidenschaftlich daran interessiert ist, Kunden eine herausragende Erfahrung zu bieten. In dieser Rolle haben Sie die Möglichkeit, Ihre Kommunikationsfähigkeiten zu nutzen, um Kunden zu helfen, die richtigen Lösungen zu finden. Sie arbeiten in einem unterstützenden Umfeld, das Wert auf Mitarbeiterentwicklung legt und Ihnen umfassende Schulungen sowie Möglichkeiten zur beruflichen Weiterentwicklung bietet. Wenn Sie gerne mit Menschen interagieren und bereit sind, sich in einem dynamischen Team weiterzuentwickeln, könnte dies die perfekte Gelegenheit für Sie sein.

Benefits

Remote-Arbeitsplatz

Umfassende Schulungen

Wettbewerbsfähige Vergütung

Gesundheits-, Zahn- und Sehversicherung

Karriereentwicklungsmöglichkeiten

Qualifications

• Fähigkeit zur effektiven Kommunikation und Kundenbeziehung.
• Bereitschaft zur Teilnahme an Schulungen und zur Erlangung der HLLQP Lizenz.

Responsibilities

• Kundenanfragen professionell beantworten und Lösungen anbieten.
• Genauigkeit bei der Dokumentation von Kundeninteraktionen sicherstellen.

Skills

Kundenkommunikation

Zeitmanagement

Computerkenntnisse

Beziehungsaufbau

Education

HLLQP Lizenz (bereit zu erlangen)

Job description

AO Globe Life is looking for a Remote Customer Service Agent to join our team. In this role, you'll play a key part in making sure our customers have a great experience with our company. If you enjoy talking to people and solving problems, this could be a good fit for you.

This job is a chance to build your career with a company that values its employees and helps them grow.

What You'll Do:

• Talk to customers to understand what they need and help them find the right solutions clearly and professionally.
• Answer customer questions and guide them to make good decisions.
• Explain what [mention your company's products or services] can do for our customers in a way that's easy to understand.
• Keep accurate records of customer interactions in our computer system.
• Work with your team to find ways to make our customer service even better.
• Follow company rules and professional standards in all your interactions with customers.

What We're Looking For:

• You communicate well and can build good relationships with people.
• You're organized, manage your time well, and are motivated to learn and grow. Previous experience in customer service or a related field is helpful but not required.
• You're comfortable using computers and different communication tools.
• You are willing to obtain the HLLQP License; comprehensive support will be provided
• You're eligible to work in Canada.

Why Work With Us:

We offer:

• Remote work arrangement (Work From Home).
• Comprehensive training and professional development programs.
• Competitive weekly compensation package commensurate with experience.
• Comprehensive health, dental, and vision benefits package.
• Opportunities for professional growth and career advancement within the organization

How to Apply:

If this sounds like a good opportunity for you, kindly send us your resume and a brief cover letter telling us why you're interested in this role.

Thank you for your interest. We will only contact candidates who are selected for an interview.