Remote Community Advocate & Liaison

Placements24; Kimberley; Hybrid; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible remote work

Travel reimbursement

Professional development

Collaborative team

Job summary

Placements24 is seeking a dedicated Community Advocate and Liaison to connect individuals with essential social services and resources. The role is primarily remote, with potential local travel within Kimberley, Northern Cape.

You will guide clients to housing, employment, healthcare, and legal aid, acting as a bridge to access vital support systems. Strong communication, empathy, and knowledge of community resources are essential.

Qualifications

• Bachelor's degree in social work or related field (or significant commensurate experience).
• Proven ability to navigate social services and welfare programs.
• Experience supporting diverse client populations and navigating bureaucratic processes.

Responsibilities

• Assess client needs and identify suitable social services.
• Provide guidance on housing, employment, healthcare, and legal aid.
• Assist clients with applications and processes.
• Build and maintain relationships with community organizations.
• Advocate for clients' rights across systems.
• Conduct virtual client meetings and follow-ups.
• Maintain confidential client records with accuracy.
• Develop and update a resource directory.
• Participate in virtual and in-person community outreach.
• Report client outcomes and identify access barriers.

Skills

Communication skills

Empathy

Interpersonal skills

Virtual client interactions

Organizational skills

Caseload management

Education

Bachelor's degree in social work or related field

Tools

Case management software

Video conferencing tools

Job description

Placements24 is seeking a dedicated Community Advocate and Liaison to connect individuals with essential social services and resources. The role is primarily remote, with potential local travel within Kimberley, Northern Cape.

You will guide clients to housing, employment, healthcare, and legal aid, acting as a bridge to access vital support systems. Strong communication, empathy, and knowledge of community resources are essential.