Community Care Coordinator

Placements24; Kimberley; Hybrid; CAD 15,000 - 26,000; Full time

Benefits offered by this job

Flexible fully remote working

Professional development opportunities

Supportive virtual team

Home office setup resources

Job summary

Placements24 is seeking a motivated Community Care Coordinator for a fully remote role serving Kimberley and the Northern Cape region. You will assess needs, develop care plans, connect clients with resources, and coordinate services with local providers while working from home.

You will collaborate with a remote team, maintain confidential records, and advocate for clients’ well-being. A relevant qualification in Social Work or related field is required, with experience in case management and

Qualifications

• Relevant qualification in Social Work, Community Health, Psychology, or related field.
• Experience in case management, care coordination, or community support.
• Strong knowledge of social services, healthcare, and community resources in South Africa.
• Excellent communication and organizational skills.
• Proficiency with digital platforms (Zoom, Teams, email) and CRM/case management software.
• Ability to work independently in a remote setting.
• Empathy and commitment to client well-being.
• Familiarity with Kimberley and Northern Cape context is an asset.

Responsibilities

• Conduct remote needs assessments for individuals and families seeking support.
• Develop and coordinate individualized care plans, ensuring client-centered approaches.
• Liaise with local service providers, healthcare professionals, and community agencies in the Northern Cape.
• Provide information, guidance, and referrals to available community resources.
• Monitor client progress and adjust care plans as needed.
• Maintain accurate and confidential client records using digital systems.
• Facilitate virtual support groups and information sessions.
• Advocate for the needs of clients within the service delivery system.
• Collaborate effectively with remote team members and supervisors.

Skills

Case management

Care coordination

Remote communication

Education

Relevant qualification in Social Work, Community Health, Psychology, or related field

Tools

CRM software

Job description

About the Role

Our client, a non-profit organization dedicated to improving the lives of vulnerable individuals, is seeking a motivated Community Care Coordinator. This fully remote position allows you to manage and deliver essential support services to individuals and families within Kimberley and the broader Northern Cape region from your own location. You will be responsible for assessing needs, coordinating care plans, and connecting clients with appropriate resources. The role demands excellent organizational skills, a compassionate approach, and the ability to navigate complex social service systems virtually. As a remote role, it offers significant flexibility while maintaining a crucial connection to the communities served.

Key Responsibilities

• Conduct remote needs assessments for individuals and families seeking support.
• Develop and coordinate individualized care plans, ensuring client-centered approaches.
• Liaise with local service providers, healthcare professionals, and community agencies in the Northern Cape.
• Provide information, guidance, and referrals to available community resources.
• Monitor client progress and adjust care plans as needed.
• Maintain accurate and confidential client records using digital systems.
• Facilitate virtual support groups and information sessions.
• Advocate for the needs of clients within the service delivery system.
• Collaborate effectively with remote team members and supervisors.

Requirements

• A relevant qualification in Social Work, Community Health, Psychology, or a related field.
• Previous experience in case management, care coordination, or community support.
• Strong understanding of social services, healthcare, and community resources in South Africa.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency with digital communication platforms (e.g., Zoom, Teams, email) and CRM/case management software.
• Ability to work independently, manage time effectively, and maintain professional boundaries in a remote setting.
• Empathy, patience, and a strong commitment to client well-being.
• Familiarity with the Kimberley and Northern Cape context is an asset.

Benefits

• Competitive annual salary.
• Flexible fully remote working arrangement.
• Opportunities for professional development and training.
• The chance to make a significant positive impact on community members' lives.
• Supportive virtual team environment.
• Access to resources for setting up an effective home office.