Community Advocate and Support Specialist

Placements24; Kimberley; Hybrid; CAD 15,000 - 20,000; Full time

Benefits offered by this job

Competitive salary and benefits

Professional development and training

Hybrid work arrangement

Supportive team and social change work

Job summary

Placements24 is seeking a Community Advocate and Support Specialist to provide direct case management and supportive services in Kimberley, Northern Cape. You will assess needs, create individualized plans, advocate for clients, and connect them with housing, legal aid, employment, and healthcare resources.

The role emphasizes building trust with clients, coordinating with local agencies, and educating individuals about available supports while maintaining confidential records and reporting on

Qualifications

• Minimum 3 years in community services, advocacy, or social support.
• Experience in case management and needs assessment is required.
• Strong knowledge of social welfare resources in the Kimberley area.
• Excellent interpersonal and negotiation abilities.

Responsibilities

• Provide direct case management and support services to individuals and families in need within the Kimberley community.
• Conduct thorough needs assessments and develop individualized support plans.
• Act as a primary advocate for clients, assisting them in navigating complex systems and accessing community resources.
• Build and maintain strong working relationships with local service providers, government agencies, and community organizations.
• Educate clients about their rights and available resources.
• Assist clients with applications for social grants, housing, employment, and other essential services.
• Organize and facilitate community information sessions and workshops.
• Maintain accurate and confidential client records and document progress.
• Respond to client inquiries and concerns in a timely and empathetic manner.
• Participate in team meetings and contribute to program development and evaluation.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Driver's license

Education

Social Work or Community Development qualification

Tools

Record-keeping software

Computer systems

Job description

About the Role

Our client, an organization dedicated to social justice and empowering marginalized communities, is seeking a motivated Community Advocate and Support Specialist for their Kimberley, Northern Cape office. This role is vital in providing direct support to individuals facing social and economic challenges, advocating for their rights, and connecting them with essential services. The Specialist will work within the Northern Cape community, building trust, understanding needs, and facilitating access to resources such as housing, legal aid, employment, and healthcare. This is a meaningful opportunity for a proactive individual passionate about advocacy and community empowerment.

Key Responsibilities

• Provide direct case management and support services to individuals and families in need within the Kimberley community.
• Conduct thorough needs assessments and develop individualized support plans.
• Act as a primary advocate for clients, assisting them in navigating complex systems and accessing community resources.
• Build and maintain strong working relationships with local service providers, government agencies, and community organizations.
• Educate clients about their rights and available resources.
• Assist clients with applications for social grants, housing, employment, and other essential services.
• Organize and facilitate community information sessions and workshops.
• Maintain accurate and confidential client records and document progress.
• Respond to client inquiries and concerns in a timely and empathetic manner.
• Participate in team meetings and contribute to program development and evaluation.

Requirements

• A relevant qualification in Social Work, Community Development, or a related field.
• Minimum of 3 years of experience in community services, advocacy, or social support roles.
• Demonstrated experience in case management and needs assessment.
• Strong understanding of social welfare issues and available resources in the Northern Cape.
• Excellent interpersonal, communication, and negotiation skills.
• Proven ability to advocate effectively for clients.
• Proficiency in using computer systems for record-keeping and communication.
• Ability to work independently and collaboratively as part of a team.
• Valid driver's license and willingness to travel locally within the Kimberley area.
• Commitment to social justice principles and empowering vulnerable populations.

Benefits

• Our client offers a competitive salary and benefits package, along with opportunities for professional development and training.
• This role provides the unique reward of making a direct and positive impact on the lives of individuals and families within the Kimberley community.
• You will be part of a supportive team dedicated to social change and empowerment in the Northern Cape.
• The hybrid work arrangement allows for flexibility, blending essential community engagement with remote administrative tasks.