Senior Community Support Officer

Placements24; Kimberley; Hybrid; CAD 35,000 - 47,000; Full time

Benefits offered by this job

Hybrid work model

Professional development opportunities

Health benefits and retirement fund

Job summary

Placements24 in Kimberley is seeking a Senior Community Support Officer to lead and coordinate essential community programs. The role involves mentoring staff, conducting needs assessments, and building partnerships with NGOs, health and social services, and government agencies.

You will drive client-centered initiatives, oversee service delivery, and advocate for community needs, while ensuring compliance and strategic development for Kimberley’s social programs.

Qualifications

• Relevant tertiary qualification in Social Work, Community Development, Public Health, or related discipline.
• Minimum of 5 years in community services or social support roles.
• Experience in team leadership, supervision, and mentorship.
• Strong understanding of the social context of the Northern Cape.
• Excellent communication and interpersonal skills.
• Valid driver’s license and willingness to travel within the region.

Responsibilities

• Lead and coordinate delivery of community support programs and services.
• Supervise and mentor a team of community support workers.
• Conduct needs assessments and develop tailored support plans.
• Facilitate access to health, education, and welfare services.
• Develop and maintain relationships with community leaders, NGOs, and government agencies.
• Organise community engagement initiatives, workshops, and events.
• Monitor program effectiveness and report progress.
• Advocate for community member needs within systems.
• Ensure compliance with policies and legislation.
• Contribute to strategic planning of Kimberley services.

Skills

Team leadership

Communication

Interpersonal skills

Mentorship

Case management software

Education

Tertiary qualification in Social Work / Community Development / Public Health

Tools

Case management software

Office applications

Job description

About the Role

Our client, a prominent organisation committed to enhancing the lives of individuals and families within the community, is seeking an experienced Senior Community Support Officer for their operations in Kimberley, Northern Cape . This leadership role focuses on coordinating and delivering essential support services, mentoring junior staff, and developing strategic partnerships to meet community needs effectively. The ideal candidate will possess a strong background in community development, social care, or a related field, coupled with excellent leadership and interpersonal skills. You will play a key part in shaping and implementing programs that promote social inclusion, well-being, and empowerment for residents. This is a significant opportunity to contribute to positive social change and community resilience in the Northern Cape . The role requires a proactive approach to identifying needs, fostering collaboration, and ensuring the highest standards of service delivery. You will be instrumental in building strong relationships with local stakeholders and community members, acting as a trusted point of contact. We are dedicated to creating a supportive and impactful environment where both clients and staff can thrive, leveraging a blend of on-site engagement and remote coordination to maximise reach and effectiveness.

Key Responsibilities

• Lead and coordinate the delivery of community support programs and services.
• Supervise and mentor a team of community support workers, providing guidance and training.
• Conduct needs assessments and develop tailored support plans for individuals and families.
• Facilitate access to relevant resources, including health, education, and social welfare services.
• Develop and maintain strong working relationships with community leaders, NGOs, and government agencies.
• Organise and lead community engagement initiatives, workshops, and events.
• Monitor program effectiveness and provide regular reports on progress and outcomes.
• Advocate for the needs of community members within relevant systems.
• Ensure compliance with organisational policies, ethical standards, and relevant legislation.
• Contribute to the strategic planning and development of community services in Kimberley .

Requirements

• A relevant tertiary qualification in Social Work, Community Development, Public Health, or a related discipline.
• Minimum of 5 years of progressive experience in community services or social support roles.
• Proven experience in team leadership, supervision, and mentorship.
• Strong understanding of the social and economic context of the Northern Cape .
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated ability to plan, organise, and manage projects and events.
• Proficiency in case management software and standard office applications.
• Ability to work independently and collaboratively in a team environment.
• A valid driver's license and willingness to travel within the region.
• Commitment to promoting social justice and community empowerment.

Benefits

• Competitive salary commensurate with experience.
• Hybrid work model offering a balance of office and remote work.
• Opportunities for professional development and advancement.
• A dynamic and impactful role within the Kimberley community.
• Comprehensive health benefits and retirement fund contributions.
• Generous annual leave allowance.
• Supportive team culture and management.