Remote Client Benefits Advisor

American Income Life: AO; Northwestern Ontario; Remote; CAD 34,000 - 52,000; Full time

Benefits offered by this job

Fully remote work

Structured training

Career advancement opportunities

Bonuses and incentive trips

Supportive team culture

Job summary

American Income Life: AO is seeking a motivated Client Service Representative to connect with families across Canada in a fully remote capacity. You will guide them through the permanent benefits program, explain options, answer questions, and provide clear, professional support throughout the enrollment process.

Responsibilities include presenting options via Zoom, collecting documentation, building lasting client relationships, and collaborating with the team to improve service quality and

Qualifications

• Legal authorization to work in Canada.
• High school diploma or equivalent; post-secondary education is an asset.
• Previous experience in customer service, administration, sales, or a client-facing role preferred.
• Strong communication and interpersonal skills.
• Ability to stay organized and detail-oriented.
• A positive attitude and willingness to learn.
• Comfort working in a remote, digital environment.

Responsibilities

• You will be responsible for:
• Presenting benefit options clearly through virtual Zoom appointments
• Assisting families with accurate documentation and enrollment details
• Building and maintaining long-term client relationships
• Following up with clients in a timely and professional manner
• Working with team members to improve service quality and overall efficiency

Skills

Customer service

Communication

Interpersonal skills

Remote work

Detail-oriented

Education

High school diploma

Post-secondary education

Job description

American Income Life: AO is seeking a motivated Client Service Representative to connect with families across Canada in a fully remote capacity. You will guide them through the permanent benefits program, explain options, answer questions, and provide clear, professional support throughout the enrollment process.

Responsibilities include presenting options via Zoom, collecting documentation, building lasting client relationships, and collaborating with the team to improve service quality and