Remote Benefits Advisor: Customer Care & Residual Income

American Income Life: AO; Halifax; Remote; CAD 40,000 - 65,000; Full time

Benefits offered by this job

Hands-on training

Weekly pay

Bonuses

Residual income

Company paid trips

Remote work

Job summary

American Income Life: AO is seeking a remote Customer Service Representative to deliver superior service for a leading supplemental benefits provider. You will respond to inquiries, explain coverage details, and help customers navigate products and services from a home-based setting.

The role emphasizes clear communication, rapport building with clients, and the ability to multitask in a fast-paced environment, with on-going training and performance bonuses.

Qualifications

• Experience in customer service, sales, or related fields.
• Ability to build rapport with clients.
• Ability to prioritize and multitask.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.

Responsibilities

• Provide product and service information to customers.
• Answer questions regarding customers' coverage.
• Develop and maintain a knowledge base of products and services.
• Review agreements to identify cost improvements.

Skills

Customer service

Sales

Rapport building

Multitasking

Communication

Job description

American Income Life: AO is seeking a remote Customer Service Representative to deliver superior service for a leading supplemental benefits provider. You will respond to inquiries, explain coverage details, and help customers navigate products and services from a home-based setting.

The role emphasizes clear communication, rapport building with clients, and the ability to multitask in a fast-paced environment, with on-going training and performance bonuses.