Remote Air & Ocean Customs Clearance Specialist

Bilinguallink; Hamilton; Remote; CAD 50,000 - 60,000; Full time

Job summary

A & A Customs Brokers is seeking an experienced Air Ocean Customs Clearance Coordinator to join our remote team. You will review documents, prepare release entries, and manage air/ocean releases across Canada, ensuring accurate classifications and timely processing.

The role requires 2+ years in customs clearance, a CCS or equivalent Canadian designation preferred, and strong problem-solving with a tech‑savvy approach to ITMr4, Cargowise, CANdata, and Google tools.

Qualifications

• 2+ years of customs clearance coordination, ideally air/ocean shipments.
• Certified Customs Specialist (CCS) or equivalent Canadian designation preferred.
• Strong understanding of Canadian import rules and regulations.
• Tech-savvy with IT systems; experience with ITMr4, Cargowise and CANdata an asset.
• Clear written and verbal communication with active listening.

Responsibilities

• Review documentation and prepare customs release entries for processing.
• Process and manage air and ocean container releases.
• Analyze documents to determine tariff classifications, duties, and tax rates.
• Collect supplemental information from customers, carriers, CBSA and others.
• Arrange deliveries for air and ocean shipments and pay terminal fees.
• Communicate with clients by email—clear, concise, service-focused.
• Handle and resolve challenging situations professionally and calmly.
• Liaise with other teams for entry follow-up as required.
• Maintain knowledge of Canadian ports and warehouses.
• Enter data into our systems accurately and efficiently.
• Complete files within required timeframes in line with A & A and Canadian regulations.
• Review files for accuracy and errors, ensuring full compliance.
• Handle phone inquiries.
• Take on other duties as they come up – we’re a team.

Skills

Customs clearance coordination

Problem-solving

Communication skills

Time management

Tools

ITMr4

Cargowise

CANdata

Gmail/Front

Google Drive

Google Sheets

Job description

A & A Customs Brokers is seeking an experienced Air Ocean Customs Clearance Coordinator to join our remote team. You will review documents, prepare release entries, and manage air/ocean releases across Canada, ensuring accurate classifications and timely processing.

The role requires 2+ years in customs clearance, a CCS or equivalent Canadian designation preferred, and strong problem-solving with a tech‑savvy approach to ITMr4, Cargowise, CANdata, and Google tools.