Remote Admin & Community Outreach Coordinator

ADR Institute of Ontario; Toronto; On-site; CAD 49,000 - 51,000; Full time

Benefits offered by this job

Laptop provided

Cell phone provided

Monthly teambuilding in MidtownToronto

Job summary

ADR Institute of Ontario (ADRIO) is seeking a Coordinator, Administration and Community Outreach for a permanent full‑time role. The position supports membership services, accreditation processes and event coordination from a primarily remote setting, with monthly in‑person team events in Midtown Toronto.

The ideal candidate has 3+ years in office administration within member-oriented contexts, a degree in administration, and strong English communication, CRM experience (Membee), and MS Office

Qualifications

• Three years of experience in office administration in member-oriented settings; non-profit experience an asset.
• Experience with CRM platforms; Membee a definite asset.
• Excellent oral and written communication skills in English; proficient in Microsoft Office, Zoom, and Teams.
• Bachelor's degree in administration or related field, or equivalent experience.
• Knowledge of the ADR field is an asset.

Responsibilities

• Respond to enquiries from members and the public about membership, development, designations and ADR information.
• Engage with members and resolve issues quickly and efficiently.
• Lead designation approvals process.
• Coordinate course accreditation lifecycle and annual administration of approved courses.
• Lead the ethics course administrative process and special projects.
• Support in-office drop-ins, trainings, and events.
• Assist with finances: process payments, revise invoices, refunds.
• Support member recruitment and retention strategies.
• Provide technical support and assist with business development opportunities.

Skills

Strong organizational skills

Excellent communication

Report writing and record-keeping

Customer service orientation

Ability to manage priorities

Cross-department collaboration

Education

Bachelor's degree in administration or related field

Tools

Membee CRM

Microsoft Office

Zoom

Teams

Job description

ADR Institute of Ontario (ADRIO) is seeking a Coordinator, Administration and Community Outreach for a permanent full‑time role. The position supports membership services, accreditation processes and event coordination from a primarily remote setting, with monthly in‑person team events in Midtown Toronto.

The ideal candidate has 3+ years in office administration within member-oriented contexts, a degree in administration, and strong English communication, CRM experience (Membee), and MS Office