Registration/Booking Clerk Diag & Thera Srvcs Admin

St. Joseph's Health Centre, Toronto; Toronto; On-site; CAD 42,000 - 54,000; Full time

Job summary

St. Joseph's Health Centre, Toronto is seeking a detail-oriented medical clerical assistant to support imaging appointment bookings and registrations.

The role requires 1 year of clerical experience, familiarity with medical terminology, and EPIC proficiency. The candidate should exhibit strong communication, organizational, and customer service skills and the ability to work both independently and in a team.

Qualifications

• 1 year recent relevant clerical experience required.
• Recent experience in booking Imaging appointments preferred.
• Experience with Medical terminology preferred.
• Strong computer skills, with EPIC experience preferred.
• Experience navigating software applications required (screen access, information search and data entry)
• Accurate typing of 40 w.p.m.
• Working knowledge of and familiarity with registration and booking procedures preferred.
• Excellent organizational, interpersonal, communication (written and verbal), analytical, attention to detail, problem solving skills and able to work under pressure and meet deadlines.
• Ability to prioritize tasks and utilize good judgement
• Must be able to work independently and in a team environment.
• Excellent attendance record.
• Excellent phone etiquette and customer service skills, aligning with our mission and values.

Skills

Organizational skills

Communication skills

Attention to detail

Problem solving

Prioritization

Teamwork

Independence

Customer service

Phone etiquette

Education

Secondary School Diploma

Tools

EPIC

Software navigation

Job description

Requirements

• 1 year recent relevant clerical experience required. Recent experience in booking Imaging appointments preferred.
• Experience with Medical terminology preferred.
• Strong computer skills, with EPIC experience preferred.
• Experience navigating software applications required (screen access, information search and data entry)
• Accurate typing of 40 w.p.m.
• Working knowledge of and familiarity with registration and booking procedures preferred.
• Excellent organizational, interpersonal, communication (written and verbal), analytical, attention to detail, problem solving skills and able to work under pressure and meet deadlines.
• Ability to prioritize tasks and utilize good judgement
• Must be able to work independently and in a team environment.
• Excellent attendance record.
• Excellent phone etiquette and customer service skills, aligning with our mission and values.

Qualifications Include

• Secondary School Diploma or equivalent.
• 1 year recent relevant clerical experience required. Recent experience in booking Imaging appointments preferred.
• Experience with Medical terminology preferred.
• Strong computer skills, with EPIC experience preferred.
• Experience navigating software applications required (screen access, information search and data entry)
• Accurate typing of 40 w.p.m.
• Working knowledge of and familiarity with registration and booking procedures preferred.
• Excellent organizational, interpersonal, communication (written and verbal), analytical, attention to detail, problem solving skills and able to work under pressure and meet deadlines.
• Ability to prioritize tasks and utilize good judgement
• Must be able to work independently and in a team environment.
• Excellent attendance record.
• Excellent phone etiquette and customer service skills, aligning with our mission and values.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.