Registration/Booking Clerk Diag & Thera Srvcs Admin

St. Michael's Hospital; Toronto; On-site; CAD 38,000 - 48,000; Full time

Job summary

St. Joseph's HealthCentre in Toronto is seeking a Registration/Booking Clerk Diag & Thera Srvcs Admin to support patient flow in imaging and therapy services. The role requires strong registration skills, accuracy in data entry, and familiarity with medical terminology and EPIC.

You will handle appointment bookings, patient check-in, and coordination with clinical teams while maintaining confidentiality and delivering excellent customer service in a fast-paced environment.

Qualifications

• Secondary School Diploma or equivalent.
• 1 year recent relevant clerical experience required. Recent experience in booking Imaging appointments preferred.
• Experience with Medical terminology preferred.
• Strong computer skills, with EPIC experience preferred.
• Experience navigating software applications required (screen access, information search and data entry)
• Accurate typing of 40 w.p.m.
• Working knowledge of and familiarity with registration and booking procedures preferred.
• Excellent organizational, interpersonal, communication (written and verbal), analytical, attention to detail, problem solving skills and able to work under pressure and meet deadlines.
• Ability to prioritize tasks and utilize good judgement
• Must be able to work independently and in a team environment.
• Excellent attendance record.
• Excellent phone etiquette and customer service skills, aligning with our mission and values.

Responsibilities

• Book imaging appointments and manage registration workflow.
• Register patients, verify information, and input data accurately.
• Navigate software applications (EPIC) for scheduling and data entry.
• Provide courteous service and communicate effectively with patients and clinical staff.
• Prioritize tasks, meet deadlines, and work both independently and in a team.

Skills

Computer literacy

EPIC experience

Attention to detail

Interpersonal skills

Phone etiquette

Customer service

Education

Secondary School Diploma or equivalent

Tools

EPIC

Job description

Registration/Booking Clerk Diag & Thera Srvcs Admin(Job Id 17683)

Job title: Registration/Booking Clerk Diag & Thera Srvcs Admin

Job ID: 17683

Site: CA:ON:Toronto:St. Joseph's HealthCentre

Category: Administrative/Clerical Support

Work type: Full-Time Permanent

Date posted: October 27, 2026

Salary range: 27.64-34.54

Description

Qualifications include:

• Secondary School Diploma or equivalent.
• 1 year recent relevant clerical experience required. Recent experience in booking Imaging appointments preferred.
• Experience with Medical terminology preferred.
• Strong computer skills, with EPIC experience preferred.
• Experience navigating software applications required (screen access, information search and data entry)
• Accurate typing of 40 w.p.m.
• Working knowledge of and familiarity with registration and booking procedures preferred.
• Excellent organizational, interpersonal, communication (written and verbal), analytical, attention to detail, problem solving skills and able to work under pressure and meet deadlines.
• Ability to prioritize tasks and utilize good judgement
• Must be able to work independently and in a team environment.
• Excellent attendance record.
• Excellent phone etiquette and customer service skills, aligning with our mission and values.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier‑free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.