Admitting Clerk

Hsnsudbury; Greater Sudbury; On-site; CAD 38,000 - 52,000; Full time

Job summary

Health Sciences North is seeking a dedicated patient registration clerk to ensure accurate and efficient registration of all patients. The role includes greeting patients, verifying health cards, updating demographics, and coding for medical records while supporting clerical processes.

The position requires strong typing, data entry, and MS Office skills, with a focus on privacy and team collaboration in a fast-paced hospital setting.

Qualifications

• Grade 12 diploma or GED or ACE equivalent.
• Graduate from Medical Office Administration is preferred.
• Willingness to complete Health and Safety training.

Responsibilities

• Greet patients and ensure a positive experience.
• Validate health card numbers with the Ministry of Health.
• Register in-person and virtual appointments accurately.
• Update patient demographics and insurance data.
• Maintain patient information systems and documentation.
• Assist with clerical tasks to support department operations.

Skills

Medical terminology

Typing 50 wpm

Data entry

Team player in fast-paced environment

Interpersonal communication

Privacy compliance

Prioritization

Education

Grade 12 Diploma or equivalent

Medical Office Administration certificate

Tools

Microsoft Office

Patient information systems

Job description

KEY FUNCTION:

Responsible for the accurate and efficient registration of all patients while performing clerical duties required for the operations of the department.

REPORTING:

Under the general direction of the Manager, Registration and Telemedicine.

DUTIES:

1. 1. Greet all patients, and make every effort to ensure they have a positive experience.
2. 2. Validate health card numbers with the Ministry of Health.
3. 3. Ensure positive patient identification on all patients at time of registration.
4. 4. Verify patient demographic information and insurance information and edit the information as
   required.
5. 5. Prepare and apply identity armbands or take required photo for electronic medical record on all
   patients as required.
6. 6. Register all in-person and virtual out-patient appointments.
7. 7. Print out any required documents to support appointment or treatment.
8. 8. Code captures for medical, radiation and surgical oncology.
9. 9. Screen all patients for Acute Respiratory Illness (ARI) and Antibiotic Resistant Organism (ARO)
   inform infection control and receiving department as required.
10. 10. Alert areas of patients that were flagged as Acting Out Behaviour (AOB).
11. 11. Direct patients to relevant areas of the Shirley & Jim Fielding Northeast Cancer Centre and hospital
    as required.
12. 12. Update and maintain patient information systems.
13. 13. Participate in education and training specific to current, relevant federal and provincial health and
    safety legislation, standards and guidelines.
14. 14. Contribute to learner development by providing academic support, mentorship, preceptorship and
    supervision as required.
15. 15. Participate in hospital training as required.
16. 16. Assist with improvement initiatives as required.
17. 17. Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING:

1. 1. Minimum of a Grade 12 Diploma or equivalent (i.e. General Education Development (GED) or
   Academic and Career Entrance (ACE)).
2. 2. Graduate from a recognized Medical Office Administration course or related program is preferred.
3. 3. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE:

1. 1. Recent relevant experience within the last year is preferred.

KNOWLEDGE/SKILLS/ABILITIES:

1. 1. Demonstrated knowledge of and proficiency in Medical terminology.
2. 2. Demonstrated ability to type a minimum of 50 words per minute.
3. 3. Demonstrated skill in data entry.
4. 4. Demonstrated ability to work effectively and efficiently as a team member in a fast-paced
   environment.
5. 5. Demonstrated computer skills with intermediate proficiency in Microsoft Office software (e.g. Word,
   Excel, Power Point and Outlook) and applicable patient information systems.
6. 6. Demonstrated ability to effectively interact and communicate with patients, families and healthcare
   workers.
7. 7. Demonstrated interpersonal and communication skills.
8. 8. Ability to prioritize tasks.
9. 9. Demonstrated compliance with HSN’s privacy policy.
10. 10. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY:

1. 1. Proven ability to work independently and in a team environment.
2. 2. Demonstrated ability to perform with minimal supervision; to prioritize duties.
3. 3. Demonstrated commitment to ongoing professional development.
4. 4. Demonstrated professionalism in dealing with confidential and sensitive issues.
5. 5. Demonstrated positive work record and good attendance record.
6. 6. Ability to meet the physical and sensory demands of the job.

Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy.

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS.

ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.

WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.