Clerical Assistant Clinics Hemodialysis Unit

St. Michael's Hospital; Toronto; On-site; CAD 43,000 - 49,000; Part time

Job summary

St. Michael's Hospital in Toronto is seeking a Clerical Assistant for the Hemodialysis Unit on a casual temporary basis. The role involves delivering broad administrative and secretarial support to the Clinical Leader/Manager and the patient care team, including scheduling procedures and handling inquiries.

You will use hospital software, handle calls, transcribe orders, and assist with unit statistics. Strong English, medical terminology certification, and prior health-care clerical experience

Qualifications

• Medical terminology certificate required to transcribe orders.
• Experience with Payroll data entry.
• Proficient with Word processing, ADT registration, and Microsoft Office.
• Clerical experience in health care setting.
• Strong organization and prioritization in fast-paced environment.
• Excellent customer service and teamwork.
• Commitment to St. Michael's Hospital mission and values.

Responsibilities

• Provide administrative and secretarial support to Clinical Leader/Manager.
• Schedule patient procedures and outpatient follow-ups using hospital software.
• Liaise with payroll, purchasing and other departments to exchange information.
• Generate reports and documentation using word processing, spreadsheets, graphics.
• Operate multi-line phones, greet visitors, respond to inquiries including patient safety concerns.
• Transcribe and process physician orders promptly.
• Collect unit statistics including nursing workload measurements.

Skills

Medical terminology

Payroll data entry

Microsoft Office

Clerical experience

Customer service

Organizational skills

Communication in English

Tools

Word processing

ADT registration

Job description

Clerical Assistant Clinics Hemodialysis Unit(Job Id 17704)

Job title: Clerical Assistant Clinics Hemodialysis Unit

Job ID: 17704

Site: CA:ON:Toronto:St. Michael's Hospital

Category: Administrative/Clerical Support

Work type: Casual Temporary

Date posted: October 27, 2026

Salary range: 31.57-35.66

Shift/ hours of work:

Description

DUTIES & RESPONSIBILITIES:

Reporting directly to the Clinical Leader/Manager, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for a patient care unit. As a highly organized, self-motivated, results-oriented individual, you will be accountable for:

• Providing administrative and secretarial support to the Clinical Leader/Manager as well as other members of the patient care team;
• Scheduling patient procedures as well as outpatient follow-ups using state-of-the-art computer software;
• Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues;
• Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, graphics, etc. to generate a variety of correspondence, reports and documentation;
• Operating multi-line telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries including patient safety concerns and taking appropriate corrective action;
• Transcribing and processing physician orders in a timely and efficient manner;
• Collecting unit statistics including nursing workload measurement.

QUALIFICATIONS:

• Demonstrated oral English language skills to communicate with patients and team members with the ability to operate multi-line telephones, respond to inquiries and redirect calls as appropriate.
• Must havemedical terminology certificatein order to transcribe and process physician orders.
• Experience with Payroll data entry.
• Proficient computer skills with advanced knowledge of word processing and ADT registration program, i.e. Microsoft Office.
• Previous clerical experience in the health care setting.
• Well developed organizational skills with the ability to work in a fast-paced environment and prioritize tasks appropriately.
• Excellent customer service record with proven success working as part of a team.
• Demonstrated commitment to and understanding of the mission and values of St. Michael's Hospital.
• Must have anexcellent record.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier‑free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.