Regional Rentals Operations Leader

Sifton Properties Limited; London; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Benefits Packages

Growth & Development

Fun Community Events

Employee Recognition Program

Referral Program

Donation Matching

Employee Assistance Program

Inclusive Workplace

Job summary

Sifton Properties Limited is seeking a Regional Operations Manager, Residential Rentals to provide strategic and operational leadership across the residential rental portfolio in Ontario. You will drive performance, coach Operations Managers, and ensure an exceptional resident experience across the portfolio.

In this role you will oversee property operations, budgets, capital projects, asset management and leasing strategies, while building strong relationships with residents and internal teams.

Qualifications

• Post-secondary education in Property Management, Business, Real Estate, or a related field; professional designations are an asset.
• Minimum 7 years of progressive leadership experience in multi-residential property management.
• Strong experience in operations, financial and capital management, strategic planning, leasing, and asset optimization.
• Experience leading and developing high-performing teams and managing complex resident and stakeholder relationships.
• Strong analytical, financial, project management, communication, and problem-solving skills.
• Thorough knowledge of applicable legislation and proficiency with relevant business systems.
• Valid driver’s licence and access to a reliable vehicle.

Responsibilities

• Provide strategic and operational leadership across the residential rental portfolio, ensuring strong financial, operational, leasing, and resident-service performance.
• Lead, coach, and develop Operations Managers and their teams while fostering a culture of accountability, collaboration, and continuous improvement.
• Oversee property operations, budgets, capital projects, asset management, leasing strategies, and new community openings.
• Drive resident satisfaction and retention by ensuring exceptional service and effective resolution of complex issues.
• Monitor financial performance, key metrics, risks, and compliance requirements, implementing strategies to optimize results.
• Build strong relationships with internal teams, residents, government and regulatory bodies, contractors, suppliers, and other stakeholders.
• Ensure compliance with applicable legislation, corporate policies, health and safety requirements, and risk-management practices.
• Promote operational excellence, innovation, and cross-functional collaboration across the portfolio.

Skills

Leadership

Strategic Planning

Financial Management

Operations Management

Stakeholder Relations

Analytical Skills

Problem-Solving

Communication

Education

Post-secondary education in Property Management or related field

Tools

Property Management Software

Job description

Sifton Properties Limited is seeking a Regional Operations Manager, Residential Rentals to provide strategic and operational leadership across the residential rental portfolio in Ontario. You will drive performance, coach Operations Managers, and ensure an exceptional resident experience across the portfolio.

In this role you will oversee property operations, budgets, capital projects, asset management and leasing strategies, while building strong relationships with residents and internal teams.