Regional Janitorial Operations Leader

United Services Group; Prince Edward Island; On-site; CAD 65,000 - 90,000; Full time

Job summary

United Services Group seeks an experienced Operations Manager to lead janitorial services across multiple store locations in the designated area. You will oversee budgeting, customer relationships, partner performance, and store profitability while ensuring adherence to quality standards and safety guidelines.

The role requires strong leadership, cross-functional communication, and a track record of improving service delivery.

Qualifications

• Degree in business administration or related field.
• Minimum of 5 years’ experience in the janitorial industry or any other operational environment.
• 3–5 years’ experience in a supervisory role.

Responsibilities

• Plan & budget at store level, develop annual plans with customer banners and budgets.
• Manage customer relationships and communication, acting as the single point of contact for stores.
• Lead process adoption (Salesforce) and ensure compliance with partner operations and KPI frameworks.
• Oversee revenue growth, cost management, and store profitability.
• Support recruitment, training, and development of Partners and staff.
• Coordinate store-level training and performance management with Partner Effectiveness teams.

Education

Bachelor's degree in business administration

Tools

Salesforce

Microsoft Office

Job description

United Services Group seeks an experienced Operations Manager to lead janitorial services across multiple store locations in the designated area. You will oversee budgeting, customer relationships, partner performance, and store profitability while ensuring adherence to quality standards and safety guidelines.

The role requires strong leadership, cross-functional communication, and a track record of improving service delivery.