Regional Facilities Leader - KPI-Driven Operations

cw; Toronto; On-site; CAD 120,000 - 150,000; Full time

Job summary

CW in Toronto leads a regional portfolio of client facilities, overseeing managers and staff to ensure top-tier building operations. You will drive health and safety, efficiency, and quality programs while aligning with contract scope and client goals.

This role balances strategic planning with hands-on leadership across multiple sites. The Senior Facilities Manager partners with clients to optimize service levels, manage budgets, and deliver reliable facility performance supporting tenant needs

Qualifications

• Experience leading facilities teams and multi-site operations.
• Strong communication with clients and staff at all levels.
• Proven budget management and contract oversight abilities.
• Ability to drive safety, quality and process improvements.

Responsibilities

• Oversee day-to-day facilities operations across a regional portfolio.
• Lead and develop the facilities management team and vendors.
• Manage budgets, financial reporting and SLA/KPI performance.
• Coordinate capital budgets and lifecycle planning.
• Act as client liaison and ensure timely, proactive service delivery.
• Ensure compliance with safety, insurance and contractual requirements.

Skills

Communication

Technical Proficiency

Problem Solving/Analysis

Customer Focus

Financial Management

Leadership

Relationship Management

Team Orientation

Vendor Management

Multi-Tas

Job description

CW in Toronto leads a regional portfolio of client facilities, overseeing managers and staff to ensure top-tier building operations. You will drive health and safety, efficiency, and quality programs while aligning with contract scope and client goals.

This role balances strategic planning with hands-on leadership across multiple sites. The Senior Facilities Manager partners with clients to optimize service levels, manage budgets, and deliver reliable facility performance supporting tenant needs