Regional Director, Operational Resilience & BCRM

RBC; Toronto; On-site; CAD 170,000 - 230,000; Full time

Benefits offered by this job

Bonuses and flexible benefits

Coaching and development opportunities

Dynamic, high-performing team

Job summary

RBC's Group Risk Management team seeks a Director of Business Continuity Risk Management (BCRM) for Canada & Caribbean. You will lead the regional BCRM program, directing a team to strengthen operational resilience and embed robust risk practices across the region.

This second line of defense role partners with business leaders to drive program effectiveness, ensure regulatory compliance (OSFI) and governance, and provide expert risk insights to senior management and regulators.

Qualifications

• Proven track record of leading and developing high-performing teams.
• Proven BCRM experience in financial services or highly regulated industries.
• Deep understanding of risk management frameworks, control environments, and governance structures.
• In-depth knowledge of regulatory requirements (OSFI) and compliance expectations.
• Ability to balance competing priorities with exceptional time management and results orientation.
• Strong analytical and data-driven mindset with the ability to translate data into strategic insights.
• Excellent critical thinking skills with demonstrated ability to challenge assumptions at senior levels.
• Strong interpersonal, relationship-building, and communication capabilities.
• Strong facilitation and presentation skills; demonstrated ability to engage senior executives and committees.

Responsibilities

• Direct and mentor a team responsible for BCRM program execution across Canada and Caribbean regions.
• Contribute to and execute the BCRM vision, strategy, and operating model specific to your region.
• Ensure alignment with RBC Enterprise BCRM Policy & Standards and regulatory requirements.
• Identify emerging operational risks and direct research into areas of elevated risk.
• Build a high-performing culture focused on operational excellence and risk awareness.
• Provide independent oversight and challenge at senior levels, a critical responsibility of our second line of defense.
• Manage comprehensive monitoring, oversight, and control programs covering all key BCRM requirements.
• Conduct thematic reviews and policy adherence monitoring assessments to drive continuous improvement.
• Oversee remediation of identified issues with accountability and rigor.
• Provide oversight on the design and effectiveness of internal control environment.
• Advise senior management and executives on BCRM risk mitigation strategies and emerging industry trends.
• Represent RBC with regulators as a trusted business continuity risk management subject matter expert.
• Generate actionable risk insights and reporting that directly inform executive decision-making.
• Support implementation of operational risk management initiatives across the region.
• Foster collaborative relationships with business leaders to drive program adoption and effectiveness.
• Enable first line of defense in establishing appropriate operational risk appetite aligned with strategic objectives.
• Champion risk management behaviors and accountability across all lines of defense.
• Participate in industry committees, forums, and BCRM associations to stay current with leading practices.

Skills

Team leadership

BCRM experience

OSFI knowledge

Regulatory compliance

Time management

Analytical mindset

Data-driven mindset

Communication skills

Executive engagement

Stakeholder management

Job description

RBC's Group Risk Management team seeks a Director of Business Continuity Risk Management (BCRM) for Canada & Caribbean. You will lead the regional BCRM program, directing a team to strengthen operational resilience and embed robust risk practices across the region.

This second line of defense role partners with business leaders to drive program effectiveness, ensure regulatory compliance (OSFI) and governance, and provide expert risk insights to senior management and regulators.