Director, Business Continuity Risk Management, Canada & Caribbean

RBC; Toronto; On-site; CAD 170,000 - 230,000; Full time

Benefits offered by this job

Bonuses and flexible benefits

Coaching and development opportunities

Dynamic, high-performing team

Job summary

RBC's Group Risk Management team seeks a Director of Business Continuity Risk Management (BCRM) for Canada & Caribbean. You will lead the regional BCRM program, directing a team to strengthen operational resilience and embed robust risk practices across the region.

This second line of defense role partners with business leaders to drive program effectiveness, ensure regulatory compliance (OSFI) and governance, and provide expert risk insights to senior management and regulators.

Qualifications

• Proven track record of leading and developing high-performing teams.
• Proven BCRM experience in financial services or highly regulated industries.
• Deep understanding of risk management frameworks, control environments, and governance structures.
• In-depth knowledge of regulatory requirements (OSFI) and compliance expectations.
• Ability to balance competing priorities with exceptional time management and results orientation.
• Strong analytical and data-driven mindset with the ability to translate data into strategic insights.
• Excellent critical thinking skills with demonstrated ability to challenge assumptions at senior levels.
• Strong interpersonal, relationship-building, and communication capabilities.
• Strong facilitation and presentation skills; demonstrated ability to engage senior executives and committees.

Responsibilities

• Direct and mentor a team responsible for BCRM program execution across Canada and Caribbean regions.
• Contribute to and execute the BCRM vision, strategy, and operating model specific to your region.
• Ensure alignment with RBC Enterprise BCRM Policy & Standards and regulatory requirements.
• Identify emerging operational risks and direct research into areas of elevated risk.
• Build a high-performing culture focused on operational excellence and risk awareness.
• Provide independent oversight and challenge at senior levels, a critical responsibility of our second line of defense.
• Manage comprehensive monitoring, oversight, and control programs covering all key BCRM requirements.
• Conduct thematic reviews and policy adherence monitoring assessments to drive continuous improvement.
• Oversee remediation of identified issues with accountability and rigor.
• Provide oversight on the design and effectiveness of internal control environment.
• Advise senior management and executives on BCRM risk mitigation strategies and emerging industry trends.
• Represent RBC with regulators as a trusted business continuity risk management subject matter expert.
• Generate actionable risk insights and reporting that directly inform executive decision-making.
• Support implementation of operational risk management initiatives across the region.
• Foster collaborative relationships with business leaders to drive program adoption and effectiveness.
• Enable first line of defense in establishing appropriate operational risk appetite aligned with strategic objectives.
• Champion risk management behaviors and accountability across all lines of defense.
• Participate in industry committees, forums, and BCRM associations to stay current with leading practices.

Skills

Team leadership

BCRM experience

OSFI knowledge

Regulatory compliance

Time management

Analytical mindset

Data-driven mindset

Communication skills

Executive engagement

Stakeholder management

Job description

Join RBC's Group Risk Management team as Director, Business Continuity Risk Management (BCRM) for Canada & Caribbean. In this second line of defense role, you will lead the implementation and oversight of our BCRM program across the region. You'll direct a team to strengthen operational resilience, ensure regulatory compliance, embed robust risk management practices, and partner with business leaders to drive program effectiveness and adoption.

Job Description

What will you do?

Lead Your Team & Drive Strategy

• Direct and mentor a team responsible for BCRM program execution across Canada and Caribbean regions
• Contribute to and execute the BCRM vision, strategy, and operating model specific to your region
• Ensure alignment with RBC Enterprise BCRM Policy & Standards and regulatory requirements
• Identify emerging operational risks and direct research into areas of elevated risk
• Build a high-performing culture focused on operational excellence and risk awareness

Lead Oversight & Control

• Provide independent oversight and challenge at senior levels, a critical responsibility of our second line of defense
• Manage comprehensive monitoring, oversight, and control programs covering all key BCRM requirements
• Conduct thematic reviews and policy adherence monitoring assessments to drive continuous improvement
• Oversee remediation of identified issues with accountability and rigor
• Provide oversight on the design and effectiveness of internal control environment

Provide Expert Advice & Insights

• Advise senior management and executives on BCRM risk mitigation strategies and emerging industry trends
• Represent RBC with regulators as a trusted business continuity risk management subject matter expert
• Generate actionable risk insights and reporting that directly inform executive decision-making
• Support implementation of operational risk management initiatives across the region

Build Stakeholder Partnerships

• Foster collaborative relationships with business leaders to drive program adoption and effectiveness
• Enable first line of defense in establishing appropriate operational risk appetite aligned with strategic objectives
• Champion risk management behaviors and accountability across all lines of defense

Engage Externally

• Participate in industry committees, forums, and BCRM associations to stay current with leading practices

What do you need to succeed?

Must Have:

• Proven track record of leading and developing high-performing teams
• Proven BCRM experience in financial services or highly regulated industries, with demonstrated success in large-scale global matrix environments
• Deep understanding of risk management frameworks, control environments, and governance structures
• In-depth knowledge of regulatory requirements (OSFI) and compliance expectations
• Ability to balance competing priorities with exceptional time management and results orientation
• Strong analytical and data-driven mindset with the ability to translate data into strategic insights
• Excellent critical thinking skills with demonstrated ability to challenge assumptions at senior levels
• Strong interpersonal, relationship-building, and communication capabilities
• Strong facilitation and presentation skills; demonstrated ability to engage senior executives and committees

Nice-to-Have:

• Industry professional accreditation or certification
• Experience in Third Party Risk Management, Crisis Management, or Disaster Recovery

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

Job Skills

Adaptability, Business Continuity and Disaster Recovery (BCDR), Business Oriented, Conflict Management, Critical Thinking, Decision Making, Emerging Technologies, Group Problem Solving, Personal Initiative

Additional Job Details

Address: 20 KING ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: GROUP RISK MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-06-02

Application Deadline: 2026-08-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above