Regional Director - EAST - Bilingual

AERZEN Canada Inc.; Vaudreuil-Dorion; On-site; CAD 100,000 - 130,000; Full time

Job summary

AERZEN Canada Inc. is seeking a Regional Director to lead customer relationship management and drive business growth. This role involves developing a high-performing team, managing key accounts, and implementing strategic initiatives. The ideal candidate will have extensive experience in industrial equipment and a proven track record in sales channel management. The position requires fluency in both French and English and offers a dynamic work environment with opportunities for professional growth.

Benefits

Casual dress

Company events

Dental care

Extended health care

Flexible schedule

Life insurance

Mileage reimbursement

On-site parking

Paid time off

RRSP match

Vision care

Qualifications

• Minimum of 5 years of experience leading and developing teams.
• At least 7 years of experience with industrial equipment.

Responsibilities

• Lead customer relationship management efforts and drive business growth.
• Define and implement the go-to-market strategy for sales and aftersales.
• Recruit, mentor, and manage the performance of regional team members.

Skills

Leadership

Customer Relationship Management

Strategic Thinking

Communication

Problem Solving

Education

Bachelor’s degree in business administration

Tools

Microsoft Office Suite

Salesforce

Job description

Department: Sales

Job Status: Full-Time - In person

Reports To: National VP Sales and Business Development

Travel Required: 40%

Work Schedule: Monday to Friday; 37.5 hours per week

Positions Supervised: Regional Sales Managers, Aftermarket Sales Representative, Regional Service Managers, Parts Coordinators

Position Summary

The Regional Director leads customer relationship management efforts, driving business growth and operational excellence. This role focuses on developing, mentoring, and guiding a high-performing team to maintain and expand a satisfied customer base for Aerzen’s blower and compressor solutions. This role plays a critical part in driving long-term business growth by identifying market opportunities and aligning strategies with organizational goals. You will manage key accounts, define strategic initiatives, and foster collaboration across teams while identifying sales opportunities and maintaining strong client relationships.

Key Responsibilities

• Cultivate a culture of success, collaboration, and continuous improvement, aligned with the company’s goals.

• Define and implement the go-to-market strategy for sales and aftersales in the region, ensuring seamless daily operations. This strategy ensures alignment with broader corporate objectives, enhancing Aerzen’s market position and customer reach.

• Direct account management efforts for key OEM and municipal representative accounts, strengthening client relationships and driving sales growth.

• Support and guide the sales team’s interactions with end-user customers, engineering firms, and OEMs to influence purchasing decisions.

• Recruit, mentor, and manage the performance of regional team members, fostering their professional growth.

• Develop and execute sales forecasts, projections, and strategies, reporting progress to senior leadership as needed.

• Oversee budget management for the regional office, ensuring efficient use of resources.

• Collaborate with Marketing Associate to create and execute regional marketing plans and support trade show preparations.

• Oversee order processing efforts, ensuring smooth execution and effective customer follow-up.

• Collaborate with Aerzen Canada department leads to improve sales, order execution, and after-sales processes. Focus on aligning internal processes with customer needs and market dynamics to deliver enhanced operational efficiency.

• Actively participate in global account management initiatives, supporting opportunities with key accounts that operate internationally.

• Monitor customer, market, and competitor activities, providing strategic feedback to leadership and other internal teams.

• Travel as required to strengthen high-level customer relationships and promote Aerzen solutions.

• Building strong relationships with senior stakeholders ensures alignment between Aerzen’s solutions and the strategic objectives of key customers.

• Complete administrative duties, including managing timecards, expenses, PTO approvals, and vendor questionnaires.

• Contribute to a positive climate by preventing and eliminating any form of psychological harassment or sexual violence.

• Report to your immediate supervisor any situations that could lead to a harmful, unsafe, or hostile environment.

Qualifications

Education and Experience:

• Bachelor’s degree in business administration or equivalent experience.

• Minimum of 5 years of experience leading and developing teams.

• At least 7 years of experience with industrial equipment; knowledge of rotary screw compressors and/or positive displacement blowers is a plus.

• Proven experience managing sales channels directly and through representatives, contractors, and EPCs.

Language Proficiency:

• Fluent in French and English preferred, both written and spoken.

Technical Skills:

• Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).

• Strong experience with ERP systems, product configurator software, and CRM platforms (Salesforce preferred).

Attributes:

• Leadership and Team Development: Inspire and guide teams to achieve business goals.

• Customer Relationship Management: Build and maintain strong relationships with key accounts and stakeholders.

• Strategic Thinking: Develop long-term plans that align with market trends and business objectives.

• Data Integrity: Ensure accurate reporting and documentation in company systems.

• Adaptability: Embrace innovation and change to improve organizational effectiveness.

• Decision Making: Make critical, data-driven decisions while following company protocols.

• Communication: Articulate ideas clearly and effectively in both written and oral forms.

• Problem Solving: Anticipate challenges and implement practical solutions.

Work Environment

This role operates primarily in a professional office environment with regular interaction across multiple departments. The position requires frequent collaboration with sales, service, and operations teams, as well as engagement with customers and partners. Occasional visits to customer sites, trade shows, and manufacturing facilities are required, which may involve exposure to industrial environments, including noise, dust, and varying temperatures. Compliance with health, safety, and environmental standards is essential during site visits. The company fosters a dynamic and supportive team culture that encourages innovation, strategic thinking, and continuous improvement.

The position requires adherence to company safety protocols and collaboration with teams to uphold a safe working

environment.

Health and Safety Responsibilities:

• Maintain awareness of workplace safety procedures and promote safe practices during interactions at client sites.

• Ensure the use of appropriate personal protective equipment (PPE) when visiting customer facilities or hazardous environments.

• Report any observed health and safety risks at customer locations to your immediate supervisor.

• Participate in mandatory safety training programs and adhere to the company's safety policies.

Physical Requirements

• Frequently required to stand, walk, and sit for extended periods.

• Occasionally required to handle tools and lift items weighing up to 50 lbs.

• Occasionally required to wear Personal Protective Equipment (PPE) for site visits or in warehouse areas.

Additional Notes

This job description outlines the primary responsibilities and qualifications for the Regional Director position.

Additional tasks may be assigned to meet business needs, and responsibilities may evolve as the company grows.

We value adaptability and collaboration in our team members to drive continuous success and ensure Aerzen Canada remains a leader in the industry. Reasonable accommodations will be considered to enable qualified individuals with disabilities to perform the job responsibilities.

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Flexible schedule
• Life insurance
• Mileage reimbursement
• On-site parking
• Paid time off
• RRSP match
• Vision care