Resourcing and Deployment Senior Manager, Assurance (Bilingual FR/EN)

PwC - Global; Montreal; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading company is seeking a Senior Manager in Resource Management to optimize employee deployment and enhance operational efficiency. The role involves leading teams, managing resources, and implementing business strategies, ensuring alignment with organizational goals.

Benefits

Competitive compensation package

Inclusive benefits

Flexibility programs

Qualifications

• Proven ability to support and execute business strategies related to Resource Management.
• Experience in leading, managing, and inspiring teams.

Responsibilities

• Maximizing resource utilization by understanding national capacity.
• Leading operational activities including resourcing complex clients.

Skills

Fluency in French

Communication

Analytical Thinking

Coaching and Feedback

Project Resource Allocation

Job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

In staffing and deployment at PwC, your work will focus on managing and optimising the deployment of employees within the organisation, getting the right talent to the right place at the right time.

Meaningful work you’ll be apart of

As a Resourcing and Deployment Senior Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

• Working with the National Resource Management Leader, in collaboration with local Resource Management Teams, Assurance HC Teams, and Assurance Practice Leaders; supporting the execution of the current Assurance Business Strategy as it relates to Deployment Management

• Maximizing the utilization of resources by understanding national capacity and availability. Facilitating cross-site resource management by considering individual skill sets and career development alongside client assignment needs

• Leading the East Assurance Canada RM team, providing business coaching and performance management. Accountable for the development and coaching of Resource Managers in using financial reporting tools inclusive of; workforce planning, executive summaries, availability and capacity reports, workload management reports, etc

• Leading operational activities including resourcing complex, high profile/priority clients and/or escalated needs and coaching local RM teams on the implementation of RM best practices

• Supporting the Assurance practice in implementation of key business transformation initiatives including use of flexible talent, centers of excellence and service delivery centers

• Building and sustaining relationships with National and East Assurance Leaders, HC leadership, and local Assurance partners, to influence and drive the firm’s strategic objectives related to manage our resources effectively

• Continuously look for innovative technology solutions to improve data reporting (storytelling with data) that enables better decision making for both the business and the RM team

• Developing and initiating RM strategies relating to headcount, mobility and talent management

• Supporting any business transformation initiatives relating to Assurance Resource Management and the implementation of related technologies and tools (e.g. TalentLink and Workforce Planning Tools), while providing oversight into RM processes and procedures and initiating recommendations for process standardization and improvements as necessary

Experiences and skills you’ll use to solve

• When applying to a Quebec based opportunity, fluency in French is required . Outside of Quebec, fluency in French is an asset

• Proven ability to support and execute business strategies related to Resource Management, ensuring alignment with organizational goals while delivering exceptional client service and achieving business results

• In-depth knowledge of Resource Management with a successful history of developing staffing strategies to optimize resource utilization , understand national capacity and facilitate resource sharing across various sites and services

• Experience in leading, managing, and inspiring teams, with a focus on fostering diversity and ensuring diverse perspectives are integrated into team dynamics

• Strong oral and written communication skills , with demonstrated experience in building robust relationships is essential. Must have a proven track record in negotiation , influence, and effective consultation, especially with leadership; and the ability to confidently interact with all levels of staff while maintaining confidentiality

• Competence in managing complex projects strategically and creatively, with experience in handling operations for high-profile clients and applying Resource Management best practices effectively

• Adaptability to perform effectively under pressure, maintaining professionalism and integrity in a matrix organization. Proven self-starter with strong personal motivation and agility, capable of multitasking, setting priorities, and consistently meeting deadlines

• Active participation in business transformation initiatives, including flexible talent models and service centers, with a track record of gaining support for new business initiatives

• Ability to oversee Resource Management processes, drive process improvements, and implement national standards, using excellent judgment and problem-solving skills to assess business impacts

• Experience in adopting innovative technology solutions to improve data reporting and decision-making, with skills in handling complex data and providing insightful analysis through story-telling

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Performance Management, Business Reporting, Coaching and Feedback, Communication, Conflict Resolution, Coordinating Staff, Creativity, Data Analysis, Demand Management, Development Collaboration, Embracing Change, Emotional Regulation, Empathy, Human Resources (HR) Report, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Optimism, Professional Courage, Project Resource Allocation {+ 23 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in. We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process. To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation. Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons. Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.