Regional Coordinator, Member Services & MLS Compliance

The Ottawa Real Estate Board; Eastern Ontario; Presencial; CAD 54.000 - 64.000; Tempo integral

Benefícios oferecidos por esta vaga

Comprehensive health and dental

Employer-matched retirement savings

Annual wellness allowance

Annual professional development

Resumo da vaga

The Ottawa Real Estate Board is seeking a Regional Coordinator to support Pembroke and Renfrew County offices. This in‑office role handles front desk tasks, triages member inquiries, and assists with MLS® data integrity, lock box services, payments, and facilities support.

You will connect members with staff for complex issues and help ensure smooth daily operations. You will also participate in events and committee activities, support MLS® data checks, and collaborate with Finance, Membership,

Qualificações

• 1–3 years experience at Reception or Front Desk.
• Experience with MLS® systems such as PropTx is a strong asset.
• Experience with AgentBook is a strong asset.
• Experience in organized real estate is a strong asset.
• Strong experience with Microsoft 365 suite.
• Experience organizing events.

Responsabilidades

• Support day-to-day operations at Renfrew County Office.
• Provide superior customer service to members in-person at the Renfrew County office.
• Respond to telephone inquiries and emails, forwarding them as needed to appropriate staff members.
• Process incoming and outgoing courier packages and mail.
• Settle credit card payments machine at end of day, working with Finance and Membership teams.
• Local point person for electronic lock box program, including setting up new members and programming iBoxes.
• Secure building accessibility; unlock front door and ensure doors are locked daily.
• Assist MLS® Data compliance by monitoring Data Compliance System and auditing MLS® Listings.
• Support regional committee work and coordinate local events as needed.

Conhecimentos

Customer service

Attention to detail

Professional judgment

Work ethic

Autonomy

Team player

Ferramentas

PropTx MLS

AgentBook

Microsoft 365

Descrição da vaga

The Ottawa Real Estate Board is seeking a Regional Coordinator to support Pembroke and Renfrew County offices. This in‑office role handles front desk tasks, triages member inquiries, and assists with MLS® data integrity, lock box services, payments, and facilities support.

You will connect members with staff for complex issues and help ensure smooth daily operations. You will also participate in events and committee activities, support MLS® data checks, and collaborate with Finance, Membership,