Regional Account Manager - Life Sciences (Heavy Travel)

Default (MSD); Quebec; On-site; CAD 60,000 - 85,000; Full time

Job summary

MSD Account Manager I is responsible for a defined geographic region, focusing on meeting sales revenue objectives while building customer relationships in academia, industrial, and contract research sectors.

The role emphasizes growing opportunities, managing accounts in CRM, and collaborating with Field Application Science and Inside Sales teams to drive instrument and consumable product sales.

Qualifications

• B.S. in Life Science, Engineering or related field.
• Minimum of three years of sales experience managing multiple geographic region.
• Industrial sales and/or academic sales preferred.

Responsibilities

• Develops and maintains relationships with potential and existing customers and acts as a liaison between the customers and technical staff to ensure thorough understanding of product/instrument portfolios.
• Develops sales programs designed to achieve budgeted sales volume.
• Meets regularly with assigned customer accounts, by phone or in person. Ensures that customers are consistently satisfied with the products and services; resolves any escalated issues.
• Focuses on prospecting of new business opportunities while growing and developing existing accounts.
• Manages accounts and adds new accounts to CRM. Regularly reviews to ensure data is accurate and current.
• Maintains in-depth knowledge of a complete portfolio of products including all capital, consumable and services.
• Integrates the Field Application Scientific team and Inside Sales team in the strategic selling processes with the goal to grow sales of instrument and consumable products.
• Specific duties may vary depending upon specific department/territory requirements.

Skills

Sales experience

Geographic region knowledge

Technical background

Molecular Biology

Proteomics

Negotiation

Interpersonal skills

MS Office

SFDC

Travel ability

Education

Bachelor's degree in Life Science/Engineering or related field

Tools

MS Office

SFDC

WebEx

Job description

MSD Account Manager I is responsible for a defined geographic region, focusing on meeting sales revenue objectives while building customer relationships in academia, industrial, and contract research sectors.

The role emphasizes growing opportunities, managing accounts in CRM, and collaborating with Field Application Science and Inside Sales teams to drive instrument and consumable product sales.