Recreation Customer Service Clerk

Municipalité de La / The Nation Municipality; Prince George; On-site; CAD 30,000 - 36,000; Part time

Benefits offered by this job

OMERS pension plan

Employee Assistance Program (Dialogue)

Job summary

The Nation Municipality seeks a part-time Customer Service Attendant for the Sports Complex in Limoges, ON. You will greet visitors, handle payments, assist with program registrations, and ensure safety and cleanliness of the facility.

The role includes evenings and weekends and requires bilingual French/English communication. Ideal candidates have 6 months to 1 year of customer service experience, proficiency with MS Office, and strong attention to detail.

Qualifications

• High school diploma or current student (minimum 18 years of age).
• 6 months to 1 year of customer service experience is an asset.
• Fluency in French and English, both written and spoken.
• Proficiency in Microsoft Office Suite (Excel, Word and Outlook).

Responsibilities

• Greet customers and respond to questions in person and by telephone.
• Enter payments into the reservation system, sell passes, and balance petty cash.
• Provide information on program registrations and maintain equipment inventories.
• Conduct safety inspections and ensure customer safety and compliance with rules.
• Perform housekeeping duties in the sports complex.
• Support department with other duties as required.

Skills

Bilingual FR/EN

MS Office

Customer service

Cash handling

Attention to detail

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Summary

Reporting to the Manager of Community Programs and Services, the incumbent is responsible for customer service at the Sports Complex.

Main Responsibilities

• Greet customers and respond to their questions and inquiries in person and by telephone;
• Enter payments into the reservation system, sell walking track passes, and balance a petty cash float;
• Provide information regarding program and event registrations, maintain inventory of equipment related to programs, as well as the sports equipment library;
• Conduct safety inspections of the facility to identify and eliminate hazards and ensure the safety of customers and users;
• Monitor facility users and ensure compliance with safety rules;
• Support the department with any other duties as required;
• Perform housekeeping duties within the sports complex, including sweeping and mopping floors, etc.;
• Perform other related duties as assigned.

Qualifications And Requirements

Education

• High school diploma or current student (minimum 18 years of age)

Experience

• 6 months to 1 year of customer service experience (an asset)

Certification /Accreditation

• N/A

Specific Knowledge

• Fluency in French and English, both written and spoken;
• Proficiency in Microsoft Office Suite (Excel, Word and Outlook);

Abilities

• Excellent customer service and communication skills;
• Strong interpersonal and communication skills;
• Ability to work independently or as part of a team;
• Reliability, punctuality and good attendance;
• Ability to handle cash transactions accurately;
• Strong attention to detail and accuracy;
• Ability to perform repetitive tasks accurately and consistently;
• Commitment to quality work and high-quality service delivery;

Hours

• 10 hours/week and more
• Includes evenings and weekends

Compensation

• Pay Rate: $22.89/hour

Benefits

• OMERS pension plan
• Employee Assistance Program (Dialogue)

Location

Sports Complex, Limoges, ON

Start Date

September 14, 2026

Additional Requirements

A criminal record check must be provided upon hire.