Receptionist & Sales Support

Northbridge Financial Corporation; Mississauga; On-site; CAD 38,000 - 58,000; Full time

Benefits offered by this job

Employee share purchase plan

Pension plans

RRSP

Staff insurance discounts

Education assistance for CIP/FCIP/CRM

Job summary

Northbridge Financial Corporation seeks a friendly and organized receptionist and sales service representative to manage inbound calls, greet visitors, and support the Mississauga office. The role requires excellent communication, attention to detail, and the ability to handle high call volumes, with a focus on teamwork.

We value post-secondary education and at least two years of front-line office service experience, plus proficiency in Microsoft Office.

Qualifications

• Post-secondary education completed or in progress.
• 2 years of front-line Office Service experience.
• Strong communication and organisational skills.

Responsibilities

• Handle inbound calls, mail and visitors in Mississauga office.
• Support and process administrative tasks to keep the office running smoothly.
• Collaborate with team members to ensure efficient office operations.

Skills

Exceptional communication skills

Customer Service & Communication

Attention to detail

Handling high-volumes of calls

Team-first mentality

Microsoft Office applications

Education

Post-Secondary education (College or University)

Tools

Microsoft Office applications

Job description

What it’s like to be a Federated Receptionist & Sales Service Representative

Working within a fast-paced office, we need someone with exceptional communication and organizational skills to handle inbound calls, mail and visitors in the Mississauga office. Our Office Administrator will work closely with all the team members to support and process administrative tasks to ensure the office is running smoothly. We want your relent!

Requirements & Responsibilities

• Customer Service & Communication
• Handling high-volumes of calls
• Attention to detail
• Post-Secondary education (College or University)
• 2 years of front-line Office Service experience
• Exceptional communication skills
• Proficiency in Microsoft Office applications
• Team-first mentality

Compensation and Benefits

The base salary range for this role is $38,000–$58,000, reflecting expected base pay — not the total compensation package. Actual base salary may vary depending on your experience, skills, and alignment with the position.

We’re committed to pay transparency and fairness.

Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
• We help you prioritize your well‑being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

Company Culture

We’re a company of passionate people who put people first. We embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you.

Please let us know how we can assist or accommodate you during the selection process.

About the Employer

Northbridge Financial Corporation is a leading commercial property and casualty insurance company that’s been helping protect Canadian businesses for more than 90 years. We’re 100% Canadian! We offer a wide range of creative solutions to our customers through our Northbridge Insurance, TruShield Insurance and Federated Insurance brands where we strive to create a fair and friendly culture. By continually striving to challenge the status quo, and by focusing on helping our customers, we’ve been able to build our reputation as one of Canada’s largest commercial insurance providers.