Receptionist & Sales Support

Kibbi; Mississauga; On-site; CAD 38,000 - 58,000; Full time

Benefits offered by this job

Employee share purchase plan

Pension plans

RRSP

Staff insurance discounts

Flexible health benefits

Wellness programs

Education assistance for CIP/FCIP/CRM

Job summary

Federated Insurance in Mississauga is seeking a proactive Office Administrator to manage reception, inbound calls, mail, and visitor flow. You will support a fast-paced team, handle administrative tasks, and help keep the office running smoothly.

Ideal candidates have post-secondary education, 2+ years in front-line office service, and strong communication with proficiency in Microsoft Office. We offer competitive pay and a comprehensive Total Rewards program.

Qualifications

• Post-secondary education required and strong communication skills.
• Experience in front-line office service is preferred.
• Proficiency with Microsoft Office applications.

Responsibilities

• Handle inbound calls, mail, and visitors in the Mississauga office.
• Support and process administrative tasks to keep the office running smoothly.
• Collaborate with team members to ensure efficient office operations.

Skills

Customer Service

Communication

Handling high volumes of calls

Attention to detail

Education

Post-Secondary education (College or University)

Tools

Microsoft Office

Job description

What it’s like to be a Federated Receptionist & Sales Service Representative

Working within a fast-paced office, we need someone with exceptional communication and organizational skills to handle inbound calls, mail and visitors in the Mississauga office. Our Office Administrator will work closely with all the team members to support and process administrative tasks to ensure the office is running smoothly.

We want your relent!

If you are great at

• Customer Service & Communication
• Handling high-volumes of calls
• Attention to detail

If you have:

• Post-Secondary education (College or University)
• 2 years of front-line Office Service experience
• Exceptional communication skills
• Proficiency in Microsoft Office applications
• Team-first mentality

We really mean it when we say we put you first. Here are a few ways how:

• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

We’re committed to pay transparency and fairness. The base salary range for this role is $38,000–$58,000, reflecting expected base pay — not the total compensation package. Actual base salary may vary depending on your experience, skills, and alignment with the position. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don’t let that hold you back —

This is a real opportunity — we’re actively hiring! If the role sounds like a good fit. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human‑centered hiring decisions and are committed to giving every application the attention it deserves.

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Who we are:

We’re Federated Insurance. We’ve proudly been serving Canadian businesses for 100 years. We have a reputation for being one of Canada’s leading commercial insurance providers. Our employees are dedicated to focusing on our customers’ unique needs and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Federated.

At Federated we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.