Receptionist, Patient Services

Mount Sinai Hospital (Toronto), Sinai Health; Toronto; On-site; CAD 35,000 - 50,000; Full time

Job summary

Mount Sinai Hospital seeks an experienced Receptionist for the Patient Services department. In this temporary full-time role, you will assist patients, manage information, and ensure excellent customer service as part of a dedicated healthcare team.

Qualifications

• 1-2 years recent receptionist experience is mandatory.
• Experience in a healthcare setting is preferred.

Responsibilities

• Assist patients and input details into the Electronic Medical Record system.
• Verify patient information and respond to inquiries.
• Prepare bills for patients and maintain confidentiality.

Skills

Communication

Organizational Skills

Customer Service

Typing Speed

Problem-Solving

Education

High school diploma or equivalent

Tools

Windows OS

Job description

Sinai Health is seeking an experienced Receptionist to support the Patient Services department at the Mount Sinai Campus. This is a temporary full-time position lasting up to approximately twelve (12) months.

In This Role You Will:

• Assist patients visiting Mount Sinai Hospital Ambulatory Laboratory in a professional manner.
• Verify patient information and accurately enter laboratory tests into the Laboratory Information System (LIS).
• Validate presented Health Cards against test requisition forms.
• Input patient details into the Electronic Medical Record system for new patients.
• Enter requested tests into the LIS.
• Prepare and print bills for uninsured or self-pay patients before tests are performed.
• Respond to telephone and in-person inquiries.
• Contact physician offices to clarify missing information or schedule tests.
• Photocopy or print test requisitions as needed.
• Maintain patient confidentiality and data security.
• Assist with training new staff and students.
• Perform other duties as assigned by management, including covering for staff absences and improving patient flow.

Job Requirements:

Mandatory:

• High school diploma or equivalent.
• 1-2 years recent receptionist experience.

Preferred:

• Experience in a healthcare setting.

Skills and Knowledge:

• Strong verbal and written communication skills.
• Typing speed of at least 40 words per minute.
• Proficiency in Windows OS and mouse skills.
• Excellent customer service and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work under pressure and meet deadlines.
• Discretion, good judgment, and problem-solving skills.
• Ability to work independently and collaboratively.
• Good attendance and performance record.

If you are interested and qualified, apply now and tell us why you would be a great addition to our team.