Receptionist

Lilwat Nation; Mount Currie; On-site; CAD 42,000 - 55,000; Full time

Job summary

Lilwat Nation is seeking a friendly Receptionist within its Child and Family Services department. You will greet visitors, answer calls, and provide general administrative support to ensure smooth daily operations.

The role requires a high school diploma, reception training, strong English communication, and excellent organizational skills. You will handle mail, bookings, forms, and confidential information with professionalism.

Qualifications

• High school diploma or equivalent.
• Training or certification in reception or office administration.
• Outstanding written and verbal communication in English.
• Ability to work independently and with teams.
• Strong organizational skills and time management.
• Ability to meet deadlines and maintain confidentiality.
• Proficient in Microsoft Word, Outlook, Excel, and PowerPoint.

Responsibilities

• Greet visitors and create a welcoming atmosphere.
• Answer multi-line telephone, greet callers, and assist with inquiries.
• Review and manage incoming and outgoing electronic communications.
• Screen, sort, scan, and distribute incoming and outgoing mail.
• Coordinate meeting room bookings and setup.
• Assist clients with completing forms electronically or on paper.
• Ensure office equipment functions and place service calls.
• Maintain a clean, safe, and professional office environment.
• Provide administrative support to teams as needed.
• Perform other duties as assigned.

Skills

Strong English communication

Organizational skills

Multitasking

Professional presentation

Education

High school diploma or equivalent

Reception/office administration training

Tools

Microsoft Word

Microsoft Outlook

Excel

PowerPoint

Job description

Title: Receptionist

Department: Child and Family Services

Status: Regular Full Time

Pay grid: Salary Range 1 ($41,600.00 to $54,600.00 per year)

Reporting to: Office Manager

Summary of Duties:

Reporting to the Office Manager, the Receptionist is responsible for creating a welcoming environment and providing administrative support across various departments. The role involves greeting visitors, answering inquiries, and performing a variety of office tasks to ensure smooth operations.

Key Deliverables and Expectations:

• Greet visitors and create a positive, welcoming atmosphere.
• Answer multi-line telephone, greet callers, and assist with inquiries.
• Review and manage incoming and outgoing electronic communications in a timely manner.
• Screen, sort, scan, and distribute incoming and outgoing mail.
• Coordinate meeting room bookings and set up as required.
• Assist clients with completing forms, either electronically or in hard copy.
• Ensure all office equipment is functioning properly and place service calls when necessary.
• Maintain a clean, safe, and professional office environment at all times.
• Provide administrative support to teams as needed.
• Perform other related duties as assigned.

Experience and Attributes:

• High school diploma or equivalent.
• Training or certification in reception, office administration, or a related field.
• Outstanding written and verbal communication skills in the English.
• Ability to work both independently and collaboratively as part of various teams.
• Strong organizational skills with a keen attention to detail and excellent time management abilities.
• Capable of meeting deadlines, prioritizing tasks, managing multiple responsibilities simultaneously, and maintaining confidentiality.
• Strong proficiency in Microsoft Word, Outlook, Excel, and PowerPoint.
• Motivated self-starter and with strong interpersonal skills.
• Highly professional in all aspects of business, presentation and interaction with all stakeholders, clients, and Members.
• Must be able to provide a clear Criminal Record Check, including the Vulnerable Sector.