Receptionist

LASIK MD; Vancouver; On-site; CAD 27,000 - 31,000; Full time

Benefits offered by this job

Quarterly bonus

Permanent full-time (≈25 hrs/wk)

Free LASIK surgery

3 weeks vacation

3 sick days

1 floater

1 wellness day

Group insurance

Telemedicine

RRSP match

Job summary

LASIK MD in Vancouver, BC is seeking a Receptionist to warmly welcome patients, direct them to the waiting area, and ensure new patients complete the intake questionnaire. You will handle the clinic phone lines, mail, appointment confirmations, and update medical records in the software; maintain inventory and clinic cleanliness. This is a permanent full-time role (approx.

25 hrs/week, 3–4 days). Benefits include quarterly bonus, free LASIK, vacation, sick days, floater, wellness day, group

Qualifications

• Excellent communication in English.
• Experience as receptionist/medical secretary in a doctor's office OR strong customer service/patient care skills.
• Comfort with computers and Microsoft 365; EMR knowledge is an asset.
• Strong organizational and collaborative skills; able to work with minimal supervision.
• Thrives in a fast-paced, dynamic team environment.
• Interest in the medical field and delivering excellent customer service.
• Flexible availability Tuesday–Friday.

Responsibilities

• Welcome patients warmly and direct them to the waiting room; ensure new patients complete intake.
• Answer mail and clinic phone lines; call patients to confirm appointments.
• Update medical records and appointments software after patient arrivals/departures.
• Manage inventory and maintain clinic aesthetics and cleanliness.
• Support Risk Management by reporting patient safety concerns or incidents.

Skills

Excellent English communication

Receptionist/medical secretary経験

Customer service

Microsoft 365

EMR awareness (asset)

Organizational skills

Team player

Medical field interest

Tools

Microsoft 365

Job description

See if you are our next:

RECEPTIONIST | Vancouver, BC

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

The wage range for this role is $19.55 - $22.48 p/hr.

A look at your benefits

• You are eligible to receive a quarterly bonus.


• You have a permanent full-time position (approx. 25hrs/week, 3 to 4 days p/week).


• You benefit from a free LASIK surgery,3 weeks of vacation,3 sick days,1 floater&1 wellness day.


• You benefit from group insurance,telemedicine&RRSP match.


• You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance

• You warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files.


• You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments.


• You are responsible for updating the medical records and appointments software after each patient's arrival and departure.


• You manage inventory and ensure the aesthetics and cleanliness of the clinic when needed.


• You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.

A clear view of your assets

• You have excellent communication skills in English.


• You have experience as a receptionist, medical secretary, or administrative assistant in a doctor's office AND/OR have strong customer service/patient care skills.


• You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).


• You stand out for your organizational and collaborative skills as well as your ability to work with minimal supervision.


• You especially thrive in a fast-paced, dynamic environment, and when you work as part of a team.


• You have an interest in the medical field and have a passion for delivering excellent customer service.


• Schedule: You have flexible work availability Tuesday through Friday (please note that flexibility will be required as business needs can change).