Receptionist

Drive Auto Group; Pickering; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation plans

Collaborative team environment

Health and wellness initiatives

Company events

Job summary

Drive Auto Group is seeking a Service Receptionist for Pickering Honda. You will greet customers, answer inquiries, and direct them to the proper department, while maintaining a welcoming reception area and professional demeanor.

Responsibilities include answering a multi-line phone, handling mail and couriers, and performing clerical duties in a fast-paced automotive environment. Prior reception experience is preferred.

Qualifications

• Must have excellent communication and customer service skills.
• Strong attention to detail and ability to multi-task in a fast-paced environment.
• Team player with a professional appearance and positive attitude.

Responsibilities

• Greet customers entering the dealership in a prompt, professional manner.
• Answer questions and direct customers to the appropriate department.
• Operate a multi-line phone system to route calls.
• Distribute mail/faxes and coordinate courier pickups.
• Maintain reception and waiting area cleanliness.
• Update dealership phone listings as needed.
• Perform clerical and administrative duties.

Skills

Customer service

Excellent communication

Team player

Multi-tasking

Professional appearance

Education

High school diploma

Tools

Microsoft Office

Job description

Drive Auto Group

We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us.

We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive Auto group you will experience the innovative, creative, and collaborative approach behind all our brands.

Job Opportunity

Pickering Honda, a proud member of Drive Auto Group, is currently looking for a Service Receptionist to join our growing team! As a Service Receptionist you will be responsible for creating a lasting and outstanding customer service experience to all customers of the dealership. The ideal candidate should be friendly and approachable, and can expect that this role require you to do the following:

Responsibilities

• Greet customers in a prompt and professional manner as they enter the dealership
• Personalize every interaction with customers by answering any questions that they may have, and directing them to the appropriate department and/or personnel as needed
• Operate a multi-line telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner
• Distribute mail/faxes and coordinate courier pickups
• Maintain the cleanliness of the reception area and customer waiting area
• Update and distribute dealership telephone listings when necessary
• Perform all other related clerical and administrative duties as assigned by management

Experience

• High school diploma or equivalent
• Previous experience in reception and/or customer service
• Excellent communication and customer service skills, both written and verbal
• Strong knowledge of Microsoft Office products, including Outlook, Word and Excel
• Ability to prepare business memos, letters, etc.
• Strong attention to detail to maintain filing systems and databases
• Professional appearance and positive attitude
• Ability to work in a fast-paced environment
• Team player, quick thinker and ability to multi-task

What We Offer

• Competitive compensation plans
• Collaborative team dynamic and Family-like atmosphere
• Supportive work environment
• Health and wellness initiatives
• Community involvement activities
• Exciting company events
• Employee purchase plans and company discounts

Your professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don’t meet all the qualifications. If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.

Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.