Receptionist

Toyota On The Park; Toronto; On-site; CAD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation structure

Group benefits after probation

Positive team environment

Job summary

ToyotaOn The Park in Toronto, Ontario, is seeking a full-time Receptionist to be the first point of contact for customers arriving at the dealership. You will handle telephone inquiries, greet visitors warmly, manage visitor logs, and support daily front-desk operations to ensure a professional and welcoming environment.

The ideal candidate has at least one year of customer service experience, familiarity with clerical procedures and basic computer skills.

Qualifications

• At least one year of customer service experience in a similar environment.
• Familiar with administrative and clerical procedures.
• Proficient with computers and common software applications.
• Knowledge of customer service principles and practices.
• Able to type and use a keyboard efficiently.
• Ability to work a switchboard.

Responsibilities

• Answer and direct telephone calls in a friendly, professional manner.
• Greet customers and direct unresolved concerns to the appropriate staff.
• Coordinate with dealership staff to provide optimal service.
• Maintain reception area and keep showroom tidy and organized.
• Process payments and write receipts for deposits and sales.
• Distribute internet leads to appropriate personnel.
• Monitor visitor access and maintain security awareness.

Skills

Customer service

Administrative procedures

Computers & software

Customer service principles

Keyboard skills

Switchboard

Job description

Are you a highly motivated, dedicated and driven individual? If you answered yes to all three, then you are the right person to join our team as a Full-Time Receptionist with ToyotaOn The Park!

The Company

At Canada One Auto Group, we strive to provide world class products and excellent customer service to all of our customers. We provide our employees with a culture that is unique, community involved and focused on continuous improvement with potential to move up within the company.

As a Receptionist, a typical day might include the following:

• Presents self as a professional, positive role model by demonstrating commitment to other employees, customers, and the dealership
• Promptly answer and direct telephone calls in a friendly, professional manner.
• Promptly greets or acknowledge all customers in a professional manner and directs customers with unresolved concerns to the appropriate individual.
• Coordinates with other dealership employees to provide optimal customer service.
• Establishes and maintains good working relationships with customers to encourage repeat and referral business.
• Deal with all related-inquiries from both the public and customers
• Monitor visitor access and maintain security awareness.
• Verify customer contact information and update database as needed Dealership experience is an asset, but not required.
• Accurately process payments and write receipts for vehicle deposits & sales.
• Keeps sales showroom, lounge and reception area tidy & organized
• Ensures guest coffee is fresh and supplies are well stocked
• Distribute internet leads to appropriate dealership personnel

This job might be right for you if you have:

• At least one year customer service experience in a similar environment
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software application
• Knowledge of customer service principles and practices
• Keyboard skills
• Ability to work a switchboard
• Available to work from Monday to Thursdays from 12pm to 8 pm and Saturdays from 9am to 6 pm

What We Offer

• Offer a Competitive Compensation Structure
• Group Benefit Plan after three months of employment
• Opportunity to be a part of a great team and positive work environment

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process. We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted.