Receptionist

CRSB Law; Northwestern Ontario; On-site; CAD 26,000 - 38,000; Full time

Job summary

CRSB Law is seeking a full-time receptionist to join their Ontario office. The role covers front-desk duties, greeting clients, handling mail, phones, and appointment scheduling, and supporting staff with document preparation.

The ideal candidate communicates clearly, stays organized, respects confidentiality, and can follow instructions with punctuality and professionalism. Experience in a legal office is a plus.

Qualifications

• Excellent verbal communication skills.
• Professionalism and discretion.
• Punctuality and reliability.
• Able to take instruction and follow directions.
• Attention to detail in all tasks.
• Clear understanding of confidentiality and privacy.

Responsibilities

• Greet clients when they arrive at the office.
• Open, date stamp, and distribute incoming mail.
• Prepare, stamp, and mail outgoing mail.
• Answer telephone, check voicemail, and pass messages.
• Assist with client intake and initial file setup.
• Open client files and prepare documents for counsel.
• Scan/copy documents as requested by staff.
• Process payments from clients and issue receipts.
• Maintain petty cash and office supplies.
• Enter disbursements in the law program.
• Schedule appointments for staff.
• Keep reception area neat and organized.
• Prepare reports as requested by staff.
• Draft simple court documents as needed.
• Occasional errands related to banking and cash handling.
• Draft correspondence as requested.

Skills

Verbal communication

Professionalism

Punctuality

Instruction following

Attention to detail

Confidentiality

Job description

CRSB Law is hiring a full-time Receptionist.

Responsibilities Include:

• Greeting clients who visit the office
• Opening, date stamping and distributing incoming mail
• Preparing, stamping and mailing outgoing mail
• Answering the telephone, checking for voicemail, passing on messages as required
• Client intake
• Opening client files; preparation of files for counsel
• Scanning/copying items as requested by staff
• Accepting payments from clients and ensuring that debit machine is cleared each day and receipts are issued for all payments received
• Maintaining petty cash
• Maintaining an adequate supply of office supplies
• Entering disbursements in our law program
• Schedule appointments for staff as requested
• Maintain a neat and tidy office/reception area
• Preparing reports as requested by staff
• Drafting some court documents
• Occasional errands (petty cash retrieval/banking etc.)
• Drafting correspondence as requested

Skills Required:

• Excellent verbal communication skills
• Professionalism
• Punctuality
• Able to take instruction
• Attention to detail
• Clear understanding of confidentiality