Legal Receptionist

McAuley Law Co; Dryden; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Health & dental benefits

RSP

Paid vacation

Job summary

McAuley Law is seeking a versatile and empathetic Legal Receptionist to be the face and voice of our general practice firm. You will manage front desk operations, answer multi-line phone calls, and support lawyers and legal assistants across areas of criminal, real estate, estate, and corporate law.

The ideal candidate has 1+ year of reception or administrative experience, strong multitasking, excellent communication, and strict confidentiality.

Qualifications

• 1+ years of reception or administrative experience in a professional setting.
• Ability to multitask in a fast-paced environment with shifting priorities.
• Excellent communication, listening skills, and discretion with client information.
• Proficiency in Microsoft 365; experience with legal practice management software is a plus.

Responsibilities

• Greet clients warmly and professionally at the front desk.
• Answer, screen, and route multi-line calls; collect basic information from prospective clients.
• Manage mail and couriers; prepare outgoing packages.
• Assist with setting up client files, intake paperwork, and maintaining lobby and meeting spaces.

Skills

Front desk experience

Multitasking

Customer service

Communication

Discretion & confidentiality

MS Office

Legal software familiarity

Attention to detail

English proficiency

Tools

Microsoft 365

Law practice management software

Job description

McAuley Law is seeking a versatile and empathetic Legal Receptionist to be the face and voice of our general practice firm. In this role, you will be the first point of contact for clients facing a wide range of legal situations. You will manage our front desk, answer multi-line phone calls, and provide critical administrative support to our legal assistants and lawyers across multiple areas of law.

Key Responsibilities

• First Impressions: Greet clients with warmth and professionalism, ensuring a supportive environment for individuals who may be experiencing stressful life events.
• Call & Intake Coordination: Answer, screen, and route incoming calls; gather basic information from prospective clients looking for help in various practice areas (e.g., criminal law, real estate, estate, and corporate).
• Diverse Document Handling: Receive, date-stamp, and appropriately route incoming mail and couriers; prepare outgoing packages.
• File & Office Upkeep: Assist with setting up new client files, processing initial intake paperwork, processing payments, and maintaining a tidy lobby and meeting room areas.

Qualifications & Requirements

• Experience: 1+ years of experience in a professional reception or administrative role; experience working within a multi-practice or general practice law firm is a significant asset.
• Adaptability: Proven ability to multitask and pivot quickly in a fast-paced environment where priorities shift between different legal sectors daily.
• Communication & Discretion: Exceptional communication and listening skills, paired with a strict understanding of and adherence to client confidentiality rules.
• Tech-Savvy: Proficiency in Microsoft 365 (Word, Outlook, Excel); experience with legal practice management software is a strong plus.
• Soft Skills: Exceptional attention to detail
• Language Proficiency: Written and verbal English proficiency.

What We Offer

• Competitive compensation package, RSP, and health & dental benefits.
• Paid vacation, personal days, and sick days
• A collaborative, professional, and dynamic office environment.

Deadline to apply is November 3, 2026 at 4:00 PM.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.