Receptionist

Mississauga Convention Centre Ltd; Mississauga; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Friendly work environment

Growth opportunities

Exposure to weddings, corporate events

Job summary

Mississauga Convention Centre Ltd is hiring a Receptionist to manage the front desk, greet guests, and serve as the first point of contact for clients and vendors in a fast-paced event setting.

The ideal candidate will ensure smooth front office operations, provide excellent customer service, and support HR/Admin tasks as needed. This full-time role offers growth opportunities within the hospitality/events environment.

Qualifications

• Minimum high school diploma; post-secondary in Office Administration preferred.
• 1–3 years in receptionist/front desk or customer service role, hospitality/event experience preferred.
• Strong English communication and professional appearance.

Responsibilities

• Greet guests, clients, vendors, and staff professionally.
• Manage front desk, calls, and inquiries.
• Maintain visitor logs and ensure security procedures.
• Issue visitor passes and coordinate access.
• Coordinate meetings and event spaces.
• Provide admin support to HR and Admin teams.
• Assist with staff travel arrangements and hospitality needs.
• Support event-day operations and front desk flow.

Skills

Front desk experience

Customer service

MS Office

Phone system handling

Education

High School Diploma

Office Admin education preferred

Tools

EPABX/digital phone systems

Copier/Scanner

Job description

Immediate Hiring – Receptionist (Front Desk Executive)

Mississauga Convention Centre is hiring a professional and friendly Receptionist to manage the front desk and be the first point of contact for guests, clients, and vendors. The ideal candidate will ensure smooth front office operations and provide excellent customer service in a fast-paced banquet and event environment.

Responsibilities

• Greet and welcome guests, clients, vendors, and staff in a professional and friendly manner
• Manage the front desk, handle incoming calls, and direct inquiries appropriately
• Maintain visitor logs and ensure proper security and entry procedures are followed
• Issue visitor passes and coordinate access as per company policy
• Manage courier, mail, and internal document distribution
• Schedule and coordinate meeting rooms, boardrooms, and event spaces
• Ensure reception, waiting areas, and boardrooms are clean, organized, and presentable
• Provide administrative support to HR and Admin departments (filing, data entry, documentation)
• Assist with staff coordination, travel arrangements, and hospitality requirements
• Support event-day operations by guiding guests and coordinating front desk flow
• Manage office supplies for reception, coffee rooms, and meeting areas
• Handle general inquiries and direct them to appropriate departments
• Maintain confidentiality and professionalism at all times

Qualifications

• Minimum High School Diploma required; post-secondary education in Office Administration preferred
• 1–3 years of experience in a receptionist, front desk, or customer service role (hospitality/event industry preferred)
• Strong communication skills in English (additional language is an asset)
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Familiarity with phone systems (EPABX/digital systems) and office equipment (copier/scanner)
• Professional appearance with strong interpersonal and customer service skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong organizational skills and attention to detail

Preferred Attributes

• Experience in banquet halls, hotels, convention centres, or corporate offices
• Knowledge of visitor management or scheduling systems
• Team-oriented, punctual, and reliable
• Calm and professional under pressure during busy event operations
• Strong sense of responsibility and confidentiality

What We Offer

• Stable full-time position
• Friendly and professional work environment
• Growth opportunities in hospitality/events industry
• Exposure to weddings, corporate events, and banquets

Mississauga Convention Centre uses Workwolf’s AI-enabled tools to sort and screen applications based on job-related criteria. All hiring decisions involve human review.