Receptionist

CanadaOne Auto Group Inc.; Guelph; On-site; CAD 17,000 - 25,000; Part time

Job summary

Guelph Toyota is currently seeking a Part Time Receptionist to join our team of customer focused professionals for afternoons/evenings and Saturdays. The role focuses on delivering an exceptional customer experience, following established processes, and contributing to efficiency improvements.

The receptionist will manage a busy phone system, greet guests in person, coordinate sales activities, and perform various administrative tasks including postings, inventory stock-in, dealer trades, and

Qualifications

• Passion for delivering a consistently exceptional customer experience.
• Ability to multi-task while maintaining engagement and rapport with customers on the phone.
• Exceptional initiative, high energy, and positive attitude.
• Process driven with solid organization and prioritization abilities.
• Relevant education and working experience an asset.

Responsibilities

• Operate a busy multi-line phone system and assist guests in person.
• Greet guests and coordinate sales-related activities as needed.
• Handle administrative duties such as posting payments, stock-in inventory, dealer trade coordination, and CRM tracking.

Skills

Customer service

Multi-tasking

Communication

Process driven

Education

Relevant education and working experience an asset

Job description

Guelph Toyota is currently seeking a Part Time Receptionist to join our team of customer focused professionals within our high volume and process-driven dealership for afternoons/evenings and Saturdays.

Purpose/Summary of Position:

This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role and achieving targeted goals and objectives. This role is also responsible for ongoing collaboration with fellow team members and improving efficiencies whenever possible.

In addition to operating a busy multi-line phone system, in-person guest greeting and sales coordination, the Receptionist is also responsible for various administrative duties which may include posting payments, new and used inventory stock-in, dealer trade coordination, CRM tracking and other administrative functions as required.

Required Qualifications:

• Passion for delivering a consistently exceptional customer experience
• Ability to multi-task while maintaining engagement and rapport with customer on the phone
• Exceptional initiative, high energy, and positive attitude
• Process driven with solid organization and prioritization abilities
• Relevant education and working experience an asset.
• Join a team that is invested in your future, who provides training, coaching, and career path development.
  

Guelph Toyota is an equal opportunity employer which values diversity in the workplace.If you require accommodation in order to participate in the hiring process,please contact us at 519-837-3340 tomake your needs known in advance.