Full Time Receptionist

CanadaOne Auto Group Inc.; Toronto; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefit programs

Competitive compensation plans

Employee Assistance Program

Collaborative work environment

Job summary

Toronto Kia is seeking a Receptionist to be the first point of contact for customers and guests, handling a busy multi-line phone system, greeting visitors and supporting sales coordination. The role includes CRM tracking and various administrative tasks to keep the dealership efficient.

The ideal candidate will have a high school diploma, strong customer service skills, and previous administrative experience in a fast-paced environment.

Qualifications

• Minimum High School Diploma
• Post-Secondary Education Preferred
• Previous customer service/administrative experience required

Responsibilities

• Operate busy multi-line phone system
• Greet guests in person and coordinate with sales team
• Perform administrative duties (posting payments, inventory stock-in, dealer trade coordination)
• CRM tracking and other administrative functions as required

Skills

Customer service

Administrative tasks

Phone etiquette

CRM tracking

Organizational skills

Team player

Education

High school diploma

Post-secondary education

Job description

Toronto Kia is currently seeking a Receptionist to join our team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

As the “director of first impressions” for the dealership, the Receptionist maintains a consistently professional appearance, a friendly and welcoming disposition with customers, guests and staff and maintains a positive and courteous demeanor in all interactions.In addition to operating a busy multi-line phone system, in-person guest greeting and sales coordination, the Receptionist is also responsible for various administrative duties which may include posting payments, new and used inventory stock-in, dealer trade coordination, CRM tracking and other administrative functions as required.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

• Energized by challenges; driven to improve efficiencies, learn and grow
• Proactive self-starter with a desire for accountability
• Passion for delivering a consistently exceptional customer experience
• Operates with the highest level of integrity
• Exceptional initiative, high energy and positive attitude
• Process driven with impeccable organization and prioritization abilities
• Exceptional problem solving and conflict resolution skills
• Impeccable follow-through and commitment to building and cultivating relationships

Candidates must possess:

• Minimum High School Diploma
• Post-Secondary Education Preferred
• Previous customer service/administrative experience required

Why We’re Awesome:

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Toronto Kia is an equal opportunity employer which values diversity in the workplace.If you require accommodation in order to participate in the hiring process,please contact us at 416-421-9000 or feedback @torontokia.com tomake your needs known in advance.