Receptionist

Kaizen Automotive Group; Toronto; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Dental & Extended Health Coverage

Company pension

Paid time off

Life & disability insurance

Employee & Family Assistance Programs

Vehicle purchase & service discounts

Paid professional development

Company-wide appreciation events

And SO MUCH MORE!

Job summary

Woodbine GM in Etobicoke, Ontario, part of the Kaizen Automotive Group, seeks a Receptionist to greet customers, answer calls, and support dealership operations.

The ideal candidate is friendly, organized, and able to multitask in a fast-paced automotive environment, with strong communication and basic Office software skills.

Qualifications

• Previous experience in customer service, reception, or administrative support preferred.
• Excellent communication and interpersonal skills.
• Professional, friendly demeanor with a strong customer service orientation.
• Ability to multitask and manage busy phone and walk-in traffic.
• Proficiency with phone systems, computers, and basic office software (Outlook, Word, Excel).
• Strong organization and time management skills.
• Ability to work effectively with a team and maintain a positive attitude.
• High school diploma or equivalent required.

Responsibilities

• Greet customers warmly and professionally as they enter the dealership.
• Answer and direct incoming phone calls using a multiline phone system.
• Assist customers by directing them to the appropriate department or team member.
• Manage the reception area to ensure it is clean, organized, and presentable at all times.
• Provide general information to customers regarding dealership hours, services, and processes.
• Log customer visits or inquiries as required and notify staff of customer arrivals.
• Assist with administrative duties such as filing, data entry, scanning, and distributing mail.
• Support sales and service teams by coordinating customer messages and follow-up requests.
• Maintain confidentiality and professionalism in all customer interactions.
• Uphold dealership and OEM standards for customer service and presentation.
• All other duties as assigned by leadership.

Skills

Customer service

Multitask

Communication

Interpersonal skills

Organization

Time management

Teamwork

Professional demeanor

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Brand Statement

Rev Up Your Career at Woodbine GM in Etobicoke, Ontario!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family‑owned and operated automotive group, Woodbine GMembraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At Woodbine GM, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, Woodbine GMis proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued.Full‑Time employees enjoy a robust benefits package, including:

• Competitive Compensation
• Dental & Extended Health Coverage
• Company Pension
• Paid Time Off
• Life & Disability Insurance
• Employee & Family Assistance Programs
• Vehicle Purchase & Service Discounts
• Paid Professional Development
• Company-Wide Appreciation Events
• And SO MUCH MORE!

Overview

Position Summary

The Receptionist is the first point of contact for customers visiting or calling the dealership. This roleis responsible forcreating a welcoming, professional environment by greeting guests, directing inquiries, managing incoming calls, and supporting administrative functions for the dealership. The ideal candidate is friendly, organized, and able to multitask effectively in a busy automotive environment.

Responsibilities and Qualifications

Key Responsibilities

• Greet customers warmly and professionally as they enter the dealership.
• Answer and direct incoming phone calls using a multiline phone system.
• Assist customers by directing them to the appropriate department or team member.
• Manage the reception area to ensure it is clean, organized, and presentable at all times.
• Provide general information to customers regarding dealership hours, services, and processes.
• Log customer visits or inquiries as required and notify staff of customer arrivals.
• Assist with administrative duties such as filing, data entry, scanning, and distributing mail.
• Support sales and service teams by coordinating customer messages and follow-up requests.
• Maintain confidentiality and professionalism in all customer interactions.
• Uphold dealership and OEM standards for customer service and presentation.
• All other duties as assigned by leadership.

Qualifications

• Previous experience in customer service, reception, or administrative support preferred.
• Excellent communication and interpersonal skills.
• Professional, friendly demeanor with a strong customer service orientation.
• Ability to multitask and manage busy phone and walk-in traffic.
• Proficiency with phone systems, computers, and basic office software (Outlook, Word, Excel).
• Strong organization and time management skills.
• Ability to work effectively with a team and maintain a positive attitude.
• High school diploma or equivalent required.

Posted Salary Range

CAD $18.00 - CAD $22.00 /Hr.

Disclosures

Equal Employment Opportunity

We are an equal opportunity employer and are committed to providing a diverse, inclusive, and accessible workplace. Employment decisions are based on qualifications, merit, and business needs.

Accessibility & Accommodation Statement

We are committed to providing accommodations in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment or selection process, please let us know and we will work with you to find an accommodation by emailing [e-mail].

Privacy Notice

Personal information collected during the recruitment process will be used for hiring purposes and handled in accordance with applicable privacy legislation.

Artificial Intelligence Disclosure

We use artificial intelligence–enabled tools, including Predictive Index, as part of our recruitment process to assess role-related suitability. The use of these tools does not replace human decision-making. All hiring decisions are made by human representatives involved in the hiring process.