Receptionist

LASIK MD; Calgary; On-site; CAD 25,000 - 30,000; Part time

Benefits offered by this job

Quarterly bonus

Part-time position

Free LASIK surgery

Group insurance

Telemedicine

RRSP match

3 weeks vacation

3 sick days

Wellness day

Job summary

LASIK MD Calgary is seeking a friendly Receptionist to warmly welcome patients, direct them to the waiting area, and ensure complete questionnaires are added to files. You will handle mail, clinic phones, and appointment confirmations while updating records in the EMR system.

With a focus on accuracy and teamwork, you will maintain clinic organization, support risk management, and assist with inventory and cleanliness across our Calgary and connected locations on a rotating schedule.

Qualifications

• Excellent communication skills in English.
• Experience as receptionist, medical secretary, or admin assistant in a doctor's office or strong customer service.
• Comfortable with computers and Microsoft 365; EMR knowledge is an asset.
• Strong organizational and collaborative skills; able to work with minimal supervision.
• Interest in medical field and delivering excellent customer service.

Responsibilities

• warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files.
• Handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments.
• Update the medical records and appointments software after each patient's arrival and departure.
• Manage inventory and ensure the aesthetics and cleanliness of the clinic when needed.
• Support the organization's Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management.

Skills

Customer service

English communication

Administrative support

Microsoft 365

Tools

EMR systems

Job description

See if you are our next:

RECEPTIONIST | Calgary, AB

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A look at your benefits

• You are eligible to receive a quarterly bonus.
• You have a permanent part-time position (approx. 25hrs - 30hrs p/week).
• You benefit from a free LASIK surgery,3 weeks of vacation,3 sick days,1 floater&1 wellness day.
• You benefit from group insurance,telemedicine&RRSP match.
• You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada's Best Managed Companies.

Your tasks at a glance

• You warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files.
• You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments.
• You are responsible for updating the medical records and appointments software after each patient's arrival and departure.
• You manage inventory and ensure the aesthetics and cleanliness of the clinic when needed.
• You support the organization's Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization's overall efforts to identify, report, and mitigate risks.

A clear view of your assets

• You have excellent communication skills in English.
• You have experience as a receptionist, medical secretary, or administrative assistant in a doctor's office AND/OR have strong customer service/patient care skills.
• You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
• You stand out for your organizational and collaborative skills as well as your ability to work with minimal supervision.
• You especially thrive in a fast-paced, dynamic environment, and when you work as part of a team.
• You have an interest in the medical field and have a passion for delivering excellent customer service.
• Schedule: You have flexible work availability between Monday to Friday (anywhere between 8:00 am - 4:00 pm), as well as occasional Saturdays, for a total of 3 to 4 days p/week depending on business needs.
• Required flexibility: You have flexibility to be scheduled between our LASIK MD Calgary location, our Gimbel Eye Centre location & our TLC Laser Eye Centres location.