Clinical Assistant

Vision Group; Calgary; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus

Permanent full-time position (35-40hrs

Group insurance

RRSP match

3 weeks vacation

3 sick days

1 floater

1 wellness day

Job summary

Vision Group’s LASIK MD Calgary clinic is seeking a patient-focused receptionist/clerical staff member to support pre- and post-operative care. You will work with ophthalmology professionals and help manage patient flow, scheduling, and records in a fast-paced environment.

We offer a permanent full-time role with medical support and growth opportunities, including cross-training for reception duties and chance to contribute to patient safety and care quality.

Qualifications

• Comfortable with computers, technology, and Microsoft 365.
• Excellent communication skills in English.
• Experience in health care is an asset.

Responsibilities

• Assist during pre-op exams and fill patient charts accurately.
• Answer patients' questions and ensure the best service.
• Work closely with Optometrists.

Skills

Customer service

Communication skills

Microsoft 365

EMR experience

Tools

Microsoft 365

Job description

Working in a LASIK MD clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where ourGreat Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A look at your benefits

• You are eligible to receive a bonus.
• You have a permanent full-time position (35hrs-40hrs p/week)..
• You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day.
• You benefit from group insurance , telemedicine & RRSP match .
• You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance

• You assist during the pre-op exams and fill the patient’s charts accurately.
• You answerpatient’s questions and ensure the best service.
• You work closely with Optometrists.
• You conduct pre-operative and post-operative tests for patients.
• You updatethe appointment system after every patient's consultation.
• You schedule and confirm post-operative appointments by telephone.
• You will also receive cross-training for the Receptionist role upon completion of your initial training.
• You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.

A clear view of your assets

• You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
• You have excellent communication skills in English.
• You have an interest in the medical field and have a passion for delivering excellent customer service.
• You find it easy to connect with others and quickly build trust.
• Your experience in the health care field is considered an asset (ex: medical assistant, physiotherapy assistant, optometry assistant, orderly, dental assistant, pharmacy lab technician, sterilization assistant, animal health technician assistant, veterinary assistant, etc.).
• You are looking for a fast-paced, dynamic work environment where your ability to work in a team and excel at multi-tasking will be an asset.
• Schedule: You have flexibility to work between Monday and Friday (8:00 AM - 4:00 PM), with Saturdays on rotation.
• Required: You have flexibility to be scheduled between our LASIK MD Calgary location, our Gimbel Eye Centre location & ou r TLC Laser Eye Centres location as business needs shift.

From our point of view

Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training. Only your motivation and your desire to learn are part of our selection criteria.