Receptionist

Dilawri Group of Companies; Aurora; On-site; CAD 26,000 - 28,000; Full time

Benefits offered by this job

Discounted employee vehicle purchase

Coaching & training programs

Health & dental plans

Wellness & assistance programs

Employee social events

Job summary

Dilawri Group of Companies is seeking a Receptionist for the BMW Aurora showroom. The role involves greeting customers, handling calls, licensing, and general administrative support to ensure smooth dealership operations.

The position requires a minimum of two years in reception, strong communication skills, and the ability to work Monday through Friday with possible Saturday shifts. Competitive hourly pay is offered in a dynamic automotive setting.

Qualifications

• Two years of reception experience or equivalent.
• Excellent telephone demeanor and accuracy in recording messages.
• Strong verbal and written communication skills.
• Friendly and professional customer interaction.
• Organizational skills with attention to detail.
• Ownership mindset to resolve issues.
• Calm, focused service to customers in all situations.
• Team-oriented in a dealership setting.
• Dealership experience preferred.
• Licensing experience preferred.

Responsibilities

• Handle telephone communications and front-desk reception.
• Greet customers visiting the showroom and assess purpose of visit.
• Process vehicle licensing and related administration.
• Assist with dealer trades; prepare information for pickup and receipts/payments.
• Support general administrative tasks.

Skills

Reception experience

Telephone demeanor

Oral and written communication

Pleasant, friendly manner

Organizational ability

Ownership mindset

Calm under pressure

Team player

CRM systems experience

Tools

CRM system (One-Eighty)

Job description

Join Canada's Largest Automotive Group

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC. With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the

Discover how you can build your career with .

Dilawri Group is now actively searching for a Receptionist to join the team at BMW Aurora

Pay Rate: $19 - $20 per hour

Responsibilities

• Telephone communications and reception
• Welcome customers visiting the Dealership showroom and inquire as to the purpose of their visit
• Vehicle licensing and administration
• Participate in dealer trade; prepare information for pick-up and collect receipts/payments
• Participate in administrative tasks

Qualifications

• Demonstrated excellent telephone demeanor and ability to accurately record messages and information
• Excellent oral and written communication skills
• Demonstrated pleasant, friendly manner
• Organizational ability and attention to detail
• Ability to take ownership of problems with a positive attitude and bring them to completion
• Ability to remain calm and focused under all circumstances to deliver exceptional service to customers
• Ability to work in a team environment to achieve common goals
• Two (2) years of reception experience, or equivalent
• Dealership experience preferred
• One-Eighty or customer relationship management system experience preferred
• Must be available Monday to Friday with Saturday shifts as needed
• Licensing experience required

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you.

About Us

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

• Discounted employee vehicle purchase program
• Job-specific coaching & training programs
• Comprehensive health & dental plans
• Employee wellness & assistance programs
• Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.

Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.